Lexus of Wesley Chapel

Purchased a $42,000 Lexus Certified vehicle on line. Paid for it in advance and came from Indiana to pick it up. Was shocked to find out it only had 1 key . I was told by sales manager Lexus does not re Paid for it in advance and came from Indiana to pick it up. Was shocked to find out it only had 1 key . I was told by sales manager Lexus does not require a second key on certified vehicles like most all other luxury brands do such as Jaguar, Land Rover, Volvo , Mercedes etc. This is not the service you would expect from a tier 1 luxury car manufacturer. I was also told if the customer gives a second key on trade in then you would get it . Very sad management practices. More

My husband and I purchased a 2026 NX 450 H+ recently from Lexus of Wesley Chapel Our sales consultant Michael Tadros was exceptional and knowledgeable From the time we entered the dealership until our ve Lexus of Wesley Chapel Our sales consultant Michael Tadros was exceptional and knowledgeable From the time we entered the dealership until our vehicle was delivered to us by Kyle and Frankie, The entire process was seamless. We will definitely recommend Lexus of Wesley Chapel to our friends and family. More

You always dread going into the finance office. But if you have the privilege of getting Anna Carlson it's actually a great experience. Anna is professional and very honest. Anna listened to what I But if you have the privilege of getting Anna Carlson it's actually a great experience. Anna is professional and very honest. Anna listened to what I was considering and gave me her honest opinion. No upsell, no pressure just a great experience. An asset the dealership. More

The service department was provided excellent customer service! Jose Melendez was amazing! Jose was extremely helpful and made the process smooth. This dealership gets an A+ for customer service and trans service! Jose Melendez was amazing! Jose was extremely helpful and made the process smooth. This dealership gets an A+ for customer service and transparency! I was sent an email with a video taken by the tech going over all the work done on the Lexus. The amenities and service center area were luxurious. I would give this dealership and staff an A+ grade! More

I recently purchased a GX550 from Lexus of WC and had a great experience! Mike helped us with an initial test drive of the demo GX, provided a ton of information and answered our questions on narrowing great experience! Mike helped us with an initial test drive of the demo GX, provided a ton of information and answered our questions on narrowing down what we want, how to reserve an upcoming allocation, and what to expect once we placed a deposit. It was ~4-5 weeks from the time we placed a deposit to the delivery of the vehicle, Mike checked in frequently with updates which was appreciated. The car ended up arriving on 12/31 (aka an already very busy day for dealerships!). When we arrived that evening to look over the car and finalize the financing, Mike's colleague Franceoa assisted us. Franceoa was also excellent! Our financing rep, I believe his name was Daniel, was also very kind and patient with my 100 questions. Overall, every one we interacted with a WC Lexus was amazing - super friendly, personable, responsive, and stellar at what they do. We happily spent a couple hours of our new years eve with this crew and are extremely pleased with the level of service they provided AND our beautiful new GX. Thank you Mike, Franceoa, Daniel and everyone at Lexus WC who made it happen behind the scenes!!! More

I wanted to take a moment to sincerely thank you for your exceptional service and dedication throughout our Lexus GX 550 search. Working with you over these past few months has truly been a pleasure. Your exceptional service and dedication throughout our Lexus GX 550 search. Working with you over these past few months has truly been a pleasure. Your persistence in locating the exact GX 550 specifications we provided did not go unnoticed. You consistently kept us informed with timely updates, communicated clearly, and demonstrated an impressive level of professionalism and follow-through every step of the way. That level of commitment made the entire process feel seamless and reassuring. It’s rare to come across someone who is as patient, thorough, and genuinely invested in their clients as you have been. We are incredibly grateful for your hard work and wouldn’t hesitate to recommend you to anyone looking for a top-tier Lexus sales experience. More

Franceoa was a top notch sales representative for Lexus if Wesley Chapel. Not only does he communicate thoroughly through the entire purchase process, he went above and beyond by including weather mats for if Wesley Chapel. Not only does he communicate thoroughly through the entire purchase process, he went above and beyond by including weather mats for me. Thank you, Franceoa. Keep up the good work and positive vibes! More