Lexus of Wesley Chapel

Great customer service, very friendly and professional! Issac was awesome he made buying a new car such a wonderful experience! We highly recommend Lexus of Wesley Chapel! Issac was awesome he made buying a new car such a wonderful experience! We highly recommend Lexus of Wesley Chapel! More

I was Claudia’s first customer as a sales person and she was great. Very patient and knowledgeable! I would recommend Claudia to anyone looking to buy a Lexus! They are great vehicles! was great. Very patient and knowledgeable! I would recommend Claudia to anyone looking to buy a Lexus! They are great vehicles! More

Very personable, knowledgeable and helpful . Recommend Very personable, knowledgeable and helpful . Recommend an increase in salary. Look forward to next visit. Running out of compliments.👍👍👍👍👍🎉🎉� Very personable, knowledgeable and helpful . Recommend an increase in salary. Look forward to next visit. Running out of compliments.👍👍👍👍👍🎉🎉👍👍🎉👍👍🎉🎉🎉👍🎉need to modify checking out. Takes too long and uses too many trees ( paperwork) More

I really love Lexus Wesley chapel, and Careem was wonderful, friendly, funny, polite. But the whole car buying process takes way too long, over 3 hrs. There’s got to be a way to shorten it. Your fina wonderful, friendly, funny, polite. But the whole car buying process takes way too long, over 3 hrs. There’s got to be a way to shorten it. Your finance manager was also very nice and friendly, and he got me through that process quickly. Claudia also helped me clean out my trade in, and she prepped my new car. So thanks to her too! More

Very efficient and made the process very easy! I drove Very efficient and made the process very easy! I drove down from Ga to purchase a new vehicle because I’ve always received top service here, and once Very efficient and made the process very easy! I drove down from Ga to purchase a new vehicle because I’ve always received top service here, and once again I was not disappointed! More

Absolutely fantastic service from Issac Mammen and great speed of the transaction. Wesley Chapel Lexus will definitely be my go to car dealership moving forward. speed of the transaction. Wesley Chapel Lexus will definitely be my go to car dealership moving forward. More

Two years ago this month, Tim Smith sold me my first Lexus, a 2019 RX350. I have driven past the Lexus dealership for years, as it’s on my way home, and I’m so glad I stopped by that day! I am a hea Lexus, a 2019 RX350. I have driven past the Lexus dealership for years, as it’s on my way home, and I’m so glad I stopped by that day! I am a heavy commuter, and I have previously driven a Toyota 300,000 miles so I had faith that my Lexus would be just as reliable. I've driven over 90,000 miles in under 2 years, and the car still looks and drives like new! Christian Popp is my service advisor, and Allan Bien-Aime always greets me by name with a smile. I enjoy having free car washes, so I come by quite often to keep my RX looking new. The guys in the loaner vehicle department have helped me numerous times with a loaner while my car is receiving routine service, which is a service I very much appreciate, as I live over an hour away. Lexus of Wesley Chappel makes me feel valued and appreciated, and that definitely has influenced the way I approach car buying now. With the recent rise in gas prices, I thought I might like to jump on the electric vehicle bandwagon, and I impulsively bought myself a 2021 Tesla model Y. (Good thing I kept my Lexus, though!) I realize that Tesla doesn't have much of any maintenance, but their service department waiting area consisted of a plain couch with no tv, coffee or snacks, much less a complimentary cafe with croissants and lattes! The Tesla sales people told me they are not on commission, and it shows! I realize that Teslas sell themselves, but I would have appreciated a knowledgeable sales person to point out to me all the reasons why I should buy a Tesla! I drove the model Y for less than two months before deciding that it wasn't practical or convenient for me at this time to go fully electric. I had no trouble selling it for what I paid, thanks to the popularity of Tesla right now, but it feels good to be driving a real luxury vehicle again- my RX. Lexus has raised the bar for the whole car buying experience. Their slogan used to be, "The relentless pursuit of perfection," and it shows. The service waiting area and cafe is definitely a huge selling point! When you drive as much as I do, you find yourself having maintenance service quite often. I always choose Lexus of WC for service. I've come in many a morning and dropped off my car for service and gone to work in a loaner vehicle that was waiting for me, thanks to a little advance planning with my service advisor. If you have ever considered buying a Lexus, I can’t recommend Tim Smith and the entire team at Lexus of Wesley Chappel enough! Two years later, I’m still very happy with my choice! More

If you are thinking of purchasing a Lexus the only place you should go to is Lexus of Wesley Chapel and see Smitty!!! He knows Lexus... professional and provides excellent customer service. AND if you have you should go to is Lexus of Wesley Chapel and see Smitty!!! He knows Lexus... professional and provides excellent customer service. AND if you have follow up questions he calls back. More

This is the 2nd Lexus that Tim has sold me. Tim has impeccable customer service! He is certainly an asset to the company! Thank you impeccable customer service! He is certainly an asset to the company! Thank you More

We have always liked Lexus. Issac Mammen was a true gentleman and a very pleasant salesman. He was kind and honest and a great pleasure doing business with him. He stayed very late to ensure we were gentleman and a very pleasant salesman. He was kind and honest and a great pleasure doing business with him. He stayed very late to ensure we were happy. Thank you for that. He also made sure we were not hungry or thirsty. Buying a car is very stressful. Thanks to Issac we were very happy. Travis Moll was also a good businessman. Pleasant and did not over pressure us. Just a very pleasant experience from Lexus all around. Thanks guys More