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Lexus of Wesley Chapel
Wesley Chapel, FL
2,399 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.
Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,399 reviews
June 01, 2020
My service was perfect from the moment I arrived. I was treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The treated like royalty! My service advisor Mr Rocha was amazing and very knowledgeable. He told me it would be about an hour and 15 min and it was! The cafe attendant went above and beyond remembering me and engaging me in a conversation. Couldn’t have been a better experience. More
by Aweydener
Employees Worked With
Helpful May 28, 2020
Two years ago I brought my Lexus to Orlando for a simple one hour service (oil change and tire rotation). It took them four hours! I’ve switched to Wesley Chapel and have never been disappointed. one hour service (oil change and tire rotation). It took them four hours! I’ve switched to Wesley Chapel and have never been disappointed. More
by Gary
Employees Worked With
May 28, 2020
This dealership has never let me down. For regular maintenance and other issues, they get it right every time and have a great attitude. A rare find in dealerships. maintenance and other issues, they get it right every time and have a great attitude. A rare find in dealerships. More
by Patty of Ocala
Employees Worked With
May 28, 2020
I spoke to Forrest about the issue. Not complaining but needs management attention. Teamwork. I just want to bring a situation so it can be corrected fir the future. Not for representing anyone. needs management attention. Teamwork. I just want to bring a situation so it can be corrected fir the future. Not for representing anyone. More
by virsad
May 26, 2020
It’s always a pleasure visiting the service department at Lexus of Wesley Chapel. The staff is professional, cordial and efficient. Forrest Browne is excellent. Lexus of Wesley Chapel. The staff is professional, cordial and efficient. Forrest Browne is excellent. More
by maribel.gonz2008
Employees Worked With
Forrest Browne
May 26, 2020
Wonderful and customer friendly. Comfortable surroundings, bright and welcoming. I was very pleased with the customer service both in the car care and the waiting area. surroundings, bright and welcoming. I was very pleased with the customer service both in the car care and the waiting area. More
by roblynmc
Employees Worked With
Forrest Browne
May 26, 2020
High quality sales process & service experience. Other than a little back & forth, our overall experience was great. Dealership is well run, very warm and welcoming. than a little back & forth, our overall experience was great. Dealership is well run, very warm and welcoming. More
by KKJ
May 25, 2020
Incredibly professional, easy to work with! Quick, painless car purchase! This was a great experience for my daughter with her first buying experience! Thank you! painless car purchase! This was a great experience for my daughter with her first buying experience! Thank you! More
by Happy customer
May 25, 2020
John Nicoletti and Adam did a great job answering all of our questions and providing excellent customer service. We’ll certainly recommend Lexus based on our experience. our questions and providing excellent customer service. We’ll certainly recommend Lexus based on our experience. More
by Donna Alvarez
May 23, 2020
I took my car in for maintenance. They took me right in. Service advisor Bobby King was very friendly and helpful. Wait time was reasonable. Service advisor Bobby King was very friendly and helpful. Wait time was reasonable. More
by maylau8179
Employees Worked With
