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Lexus of Wilmington
Wilmington, DE
1,665 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,665 reviews
December 05, 2025
Thank you Troy of Lexus for all your help purchasing our new Lexus. It was a great experience. new Lexus. It was a great experience. More
by spiritwearexpres
December 05, 2025
I have been customer since 2003 and every time I have been treated with her Atmos respect and was hard. Nuke owners used stop are great and very affectionate and caring. They went out of their way to hel been treated with her Atmos respect and was hard. Nuke owners used stop are great and very affectionate and caring. They went out of their way to help and make us comfortable and help us getting my car and also Teach us how to use it and we are very pleased with this company and their employees. More
by dilipjjoshi
Employees Worked With
Other Employees :
Finance department. Gentleman with beard who visited India 20 years ago
December 04, 2025
Great salesperson, great deals and a smooth transaction. Couldn't have asked for a better experience! Couldn't have asked for a better experience! More
by bonerup
Employees Worked With
December 04, 2025
Thank you for following up. I want to be very clear about why I will not be returning. During my visit, the manager I spoke with was extremely rude and unprofessional. He told m I want to be very clear about why I will not be returning. During my visit, the manager I spoke with was extremely rude and unprofessional. He told me to “go back to Philly and get the deal,” which is completely unacceptable behavior toward a customer. If that is how your dealership chooses to speak to people, you can certainly forget about my business. I already provided my numbers, and since your manager couldn’t come close to matching them, there is no reason for me to waste any more of my time at your showroom. The entire experience was disappointing and a complete waste of time. Please do not contact me again. I will be purchasing my vehicle elsewhere — from a dealership that knows how to treat customers with respect and offers better options and fair negotiation. More
by Kalpanamin
December 04, 2025
Thanks Stu! He was caring and easy to speak to. I definitely recommend him to family and friends. He was caring and easy to speak to. I definitely recommend him to family and friends. More
by Jennifer
Employees Worked With
December 03, 2025
I drive well out of my way to have my car serviced at this dealership. the staff is amazing. really informative, they are spot-on in their timing, and are very transparent about the status of your c this dealership. the staff is amazing. really informative, they are spot-on in their timing, and are very transparent about the status of your car. really a pleasant experience. i have worked with Rob Payson a few times now and he has been terrific in squeezing unexpected things into the schedule and helping me understand the various options for the work More
by robertejerman
Employees Worked With
Rob Payson
December 02, 2025
Very convenient online scheduling and text message communication with your service writer. Video and detailed service recommendations are very reassuring. communication with your service writer. Video and detailed service recommendations are very reassuring. More
by tommydigital
Employees Worked With
Rob Payson
