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Lexus of Wilmington
Wilmington, DE
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,169 reviews
March 01, 2025
Joshua was an amazing sales rep! He not only educated me on my new vehicle but helped me obtained exactly what I want. Thank you so much Joshua for welcoming me into the Lexus family He not only educated me on my new vehicle but helped me obtained exactly what I want. Thank you so much Joshua for welcoming me into the Lexus family! More
by erinmvrie
March 01, 2025
This dealership has a good supply of vehicles, associates are quite nice, and ok location. are quite nice, and ok location. More
by Jade
Employees Worked With
March 01, 2025
Rob Payson is the absolute best. He always make sure my car is up to Lexus standards. He has been my service guy since I bought my third Lexus in 2018.He is always there and helpful, He always make sure my car is up to Lexus standards. He has been my service guy since I bought my third Lexus in 2018.He is always there and helpful, I really appreciate him. Myrtle Braxton More
by Myrtle Braxton51$
Employees Worked With
Rob Payson
March 01, 2025
I trust Rob Payson to take care of my vehicle and keep me informed if there are any issues. This is my 4th Lexus and Rob has been there for all of them. informed if there are any issues. This is my 4th Lexus and Rob has been there for all of them. More
by robbinssusie
Employees Worked With
February 28, 2025
Since 2012 Rob Payson has been my service advisor of choice when he's available. As always, Rob makes my service experience pleasant. He did again on my last visit. Since the dealership has changed hand choice when he's available. As always, Rob makes my service experience pleasant. He did again on my last visit. Since the dealership has changed hands however, there seems to be less perks and more hoops to jump through. For instance, getting a loaner was much easier and they were more available than now. Feels like cost cutting is the driver now. More
by jumbolump117
Employees Worked With
Rob Payson
February 28, 2025
Good experience overall dealing with the dealership when purchasing a new vehicle from them. Would definitely recommend them. My sales rep was Alexis McDonough. She was a pleasure to work with. Would highly purchasing a new vehicle from them. Would definitely recommend them. My sales rep was Alexis McDonough. She was a pleasure to work with. Would highly recommend her too! More
by Henry C.
Employees Worked With
Alexis McDonough
February 28, 2025
Mary was very patient with us. We appreciate your help. Do not hesitate to go to Lexus of Wilmington and ask for Marty. We appreciate your help. Do not hesitate to go to Lexus of Wilmington and ask for Marty. More
by ATurner
Employees Worked With
February 28, 2025
Very professional dealership. Marty Ervin is an outstanding salesman. Based on my experience with him I would definitely recommend this dealership to my friends. Marty Ervin is an outstanding salesman. Based on my experience with him I would definitely recommend this dealership to my friends. More
by jasonsmatthews
Employees Worked With
February 28, 2025
Had the opportunity to look at vehicles with Marty he seemed very interested in helping me, even though my husband was not with me. He was very professional. seemed very interested in helping me, even though my husband was not with me. He was very professional. More
by Mimi Pink
Employees Worked With
February 28, 2025
Mr. Marty Ervin provided exceptional assistance in my vehicle selection process. I will wholeheartedly recommend him to my friends and family. Thank you again. vehicle selection process. I will wholeheartedly recommend him to my friends and family. Thank you again. More
by joe.blackston
Employees Worked With
