Lexus of Wilmington

Great employee Could not have been nicer and more profession when we leased our new 2025 Lexus RX350 this past December profession when we leased our new 2025 Lexus RX350 this past December More

Absolutely! Here's a stellar service review for a car service, keeping in mind the Exceptional Service and Expertise at Lexus of Wilmington with Robert Payson R Here's a stellar service review for a car service, keeping in mind the Exceptional Service and Expertise at Lexus of Wilmington with Robert Payson Review: I recently had my 2014 Lexus 350 serviced and I couldn't be more impressed with the level of service and expertise I received. From the moment arrived Robert was friendly, courteous, and accommodating. As always Rob was able to get me in quickly and provided a clear explanation of the services that would be performed. Rob greeted me promptly and listened attentively to my concerns. He took the time to thoroughly review and provided me with a detailed estimate of the costs involved. Throughout the process, he kept me updated on the progress of the service and answered all of my questions patiently and professionally. Rob constantly goes above and beyond to ensure that I am happy with the service I receive. They even provided me with a complimentary car wash and vacuum! I highly recommend Lexus of Wilmington to anyone looking for reliable and trustworthy car service. Just be sure to ask for Rob when you arrive! . More

Overall had a great experience with the Lexus of Wilmington. My salesman was Troy for the purchase of my lease and trade and he made it so seamless! I came in on a Wednesday night and left with a ne Wilmington. My salesman was Troy for the purchase of my lease and trade and he made it so seamless! I came in on a Wednesday night and left with a new NX 350 Thursday morning. This dealership is very friendly and the interactions made the visit all the worthwhile. DJ in finance made sure I had everything ready to go and made the process very easy. If you visit this location, Troy is your guy! More

Joe Sweitzer, Rob Payson, Neil Bell, Carlos Jourdan and Patty McCrea - ALL helped me directly or indirectly on this service visit. What a GREAT team - as always. I won’t go anywhere else! I’ve been doing b Patty McCrea - ALL helped me directly or indirectly on this service visit. What a GREAT team - as always. I won’t go anywhere else! I’ve been doing business with this dealership for 30 years. These guys are the best I’ve had the pleasure to work with on my 2 current Lexus’s. 5 stars !! More

Nate Bowers has been extremely professional, helpful, and patient as I have considered purchasing a new vehicle. Although, for now, I've decided to hold off on purchasing a new vehicle, Nate continues to ans patient as I have considered purchasing a new vehicle. Although, for now, I've decided to hold off on purchasing a new vehicle, Nate continues to answer any questions I have in an honest manner. Nate is a real asset to the dealership and its customers. More

Very pleasant experience with JC. He was pleasant, very attentive and knowledgeable. He thoroughly explained the features of the car and helped us set up the technology. He is a gem. He was pleasant, very attentive and knowledgeable. He thoroughly explained the features of the car and helped us set up the technology. He is a gem. More

Great experience! Would highly recommend staff and dealership! Jason and Drew were great to work with! Would highly recommend staff and dealership! Jason and Drew were great to work with! More

Excellent experience overall. I was blessed to work with Troy Mayer for the sale of my car. He was fantastic. Great listener, funny, smart, answered all questions, super positive I was blessed to work with Troy Mayer for the sale of my car. He was fantastic. Great listener, funny, smart, answered all questions, super positive and no pressure. I would highly recommend him to anyone interested in a new or used vehicle. Also had the pleasure working with DJ in finance. Fantastic guy, extremely knowledgable, patient and again no pressure at all. Also worked with Tyler, a sales manager. Great guy who takes the time to listen, very professional and knowledgable. Then finally blessed work with General Manager Andrew Miller. Extremely impressed with his professionalism, knowledge of the business and his ability to listen well and work with us. Very caring and compassionate, couldn't recommend more. Thanks so much for the experience. Very blessed to know you guys. More

Our salesman Troy Mayer was just Excellent, even with my husband & myself just dropping by take to look at a used car we had seen online. Answered all our questions quickly and put us both at at ease, as he husband & myself just dropping by take to look at a used car we had seen online. Answered all our questions quickly and put us both at at ease, as he guided us through Lexus of Wilmington's buying process. Everyone was great to deal with, from finance to all the Mgr.'s in-between from walking in the door to signing all that paperwork! Troy even checked in a day later to make sure I was still satisfied with our purchase, and we surely are. Wouldn't hesitate in recommending Troy Mayer to anyone looking to purchase a car from an honest car salesmen. DD More