Lexus of Wilmington

My visit to the service department went very smoothly. Rob Payson was extremely helpful in making sure all went according to schedule. Rob Payson was extremely helpful in making sure all went according to schedule. More

Rob Payson always takes great care of me at Lexus of Wilmington. He’s clear about what my car needs, keeps me updated, and never pushes anything I don’t want. I always leave feeling confident the work w Wilmington. He’s clear about what my car needs, keeps me updated, and never pushes anything I don’t want. I always leave feeling confident the work was done right. It’s rare to find someone that consistent and easy to work with, and I really appreciate it. More

I have been pleased with my service experience with Lexus of Wilmington and with my service Advisor Rob Payson. of Wilmington and with my service Advisor Rob Payson. More

Always pleased with their service and reliability. Rob Payson is the best service manager! Happy customer! M. chaite Rob Payson is the best service manager! Happy customer! M. chaite More

Troy Ross was professional, polite and very helpful in the process to order and take delivery of our new Lexus. He kept us informed of the status of the building and delivery of the new car and found him the process to order and take delivery of our new Lexus. He kept us informed of the status of the building and delivery of the new car and found him to be trustworthy and reliable. We would gladly work with him again for future cars we buy. More

Service was efficient and professional. There was no pressure to perform any unnecessary updates. This was very much appreciated by someone on a fixed income. Thanks Rob There was no pressure to perform any unnecessary updates. This was very much appreciated by someone on a fixed income. Thanks Rob More

I am pleased to share my exceptional experience with Rob Payson, Service Advisor at Lexus of Wilmington. Mr. Payson provided exemplary customer service during the 5,000-mile maintenance appointment for my 2 Payson, Service Advisor at Lexus of Wilmington. Mr. Payson provided exemplary customer service during the 5,000-mile maintenance appointment for my 2025 Lexus RX. His professionalism, attention to detail, and clear communication made the entire process efficient and reassuring. I am very satisfied with the level of service I received and highly commend Mr. Payson for his outstanding support. More

Troy was very helpful and honest when we purchased our car. I would recommend this dealer and dealership to anyone looking to purchase a new car. car. I would recommend this dealer and dealership to anyone looking to purchase a new car. More

Go see Leo if you want a salesman who is on your side. We went in to test drive only, and left with an amazing deal on a Lexus NX 350h. Would highly recommend him and this dealership. We went in to test drive only, and left with an amazing deal on a Lexus NX 350h. Would highly recommend him and this dealership. More

This was my son's first new to him car that he was able to buy himself and Mike Casper treated him like the most important person in the room . Mike and his financial person partner Daren did everything to to buy himself and Mike Casper treated him like the most important person in the room . Mike and his financial person partner Daren did everything to make sure my son felt confidant with the loan he was recieving and that he was comfortable with the payment plan . They made the experience memorable in a good way . I highly recommend Mike Casper and the Lexus team More