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Lia Toyota of Wilbraham
Wilbraham, MA
364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 364 reviews
May 04, 2021
Kelly King was absolutely phenomenal. There was a concern I had regarding my newly purchased vehicle. Kelly took the time to make me feel valued. She promptly addressed the concern, and made sure i concern I had regarding my newly purchased vehicle. Kelly took the time to make me feel valued. She promptly addressed the concern, and made sure it was addressed to my utmost satisfaction. She was kind and considerate and was more than willing to go above and beyond to make sure the customer experience was a positive one. I would recommend this dealership to anyone. It has been a flawless experience and I am extremely thankful for all that Kelly has done. More
by sean.lavalley
Employees Worked With
Kelly King
Helpful May 01, 2021
The experience as a whole was relaxing, professional, and our sales person, Andre Bernatchez, was not overly pushy in trying to make a sale.. He took his time in showing us cars and when we found the one w our sales person, Andre Bernatchez, was not overly pushy in trying to make a sale.. He took his time in showing us cars and when we found the one we wanted, he was very helpful in making the sale a reality. I would recommend this Toyota dealership to anybody looking to purchase a Toyota. More
by TPLEE2018
Employees Worked With
Andre Bernatchez
April 17, 2021
Amazing and Exelent Service ..Sales Agent Aleksandr Amazing and Exelent Service .. Sales Agent Aleksandr Godlew Very Profecional Very Friendly Very helpful in all ways to make the experience of purc Amazing and Exelent Service .. Sales Agent Aleksandr Godlew Very Profecional Very Friendly Very helpful in all ways to make the experience of purchasing new Vehicle More
by Alex Millan
Employees Worked With
Aleksandr Godlew
March 23, 2021
Excellent service every time! The staff make you feel very comfortable through the entire process. Have been going to this place for 10 years with no issues. very comfortable through the entire process. Have been going to this place for 10 years with no issues. More
by Esullivan
Employees Worked With
Cynthia Patrick
March 22, 2021
I always get great service at Lia Toyota of Wilbraham. Cynthia Patrick is so pleasant and knowledgeable. I waited for my car and it only took 45 minutes. 👍 Cynthia Patrick is so pleasant and knowledgeable. I waited for my car and it only took 45 minutes. 👍 More
by Sbrown
Employees Worked With
Cynthia Patrick
March 18, 2021
Fast,friendly,knowledgeable who could hope for more. Cynthia Patrick was my agent. She was all of the above & so informative & intoned to the situation Cynthia Patrick was my agent. She was all of the above & so informative & intoned to the situation More
by heartford13
Employees Worked With
Cynthia Patrick
March 18, 2021
CYNTHIA PATRICK is woww,very kind, knowledgeable and patient. Thank you Lia for Cynthia Patrick i don't really have a word exactly to describe her great job,only one thing i can say she's wowww. Last patient. Thank you Lia for Cynthia Patrick i don't really have a word exactly to describe her great job,only one thing i can say she's wowww. Last time i visited there,She went above and beyond to solve my issue in a timely manner and that wasn't for the first time. I can tell she is committed to our service dept. More
by Harold
Employees Worked With
Cynthia Patrick
January 26, 2021
I bought new car not even month ago and i had problems with car to startup then I called to showroom lia Toyota Wilbraham and they told me to call Toyota roadside Assitance to toe my car and next day only with car to startup then I called to showroom lia Toyota Wilbraham and they told me to call Toyota roadside Assitance to toe my car and next day only my car got repaired and i have had very bad experience of customer service with Toyota Wilbraham....I want to give very poor rating of customer service and even manager is very rude to me while I asked for some favors from them as this is new car with less then a month i got problems and because of that I missed my work....no compensation and not even good service👎 More
by Sanjeeb Sharma
Employees Worked With
Mark Poirier
January 25, 2021
I’d like to recognize Cynthia Patrick for ,her excellent service. I’ve been going to Lia for many years and have never been treated so well! At age 84, little things mean so much more. Cynthia walks me to a service. I’ve been going to Lia for many years and have never been treated so well! At age 84, little things mean so much more. Cynthia walks me to and from my car, she keeps me well informed, and is just so helpful. Without Cynthia it would be very difficult to have my car serviced at Lia. Thank you, Theresa Mongeau More
by Theresamongeau
Employees Worked With
Cynthia Patrick
