Lia Toyota of Wilbraham

I’m not sure if I got ripped off or not. I purchased the ZurichShield for my 2023 Canary for $695.00 I brought the can in to have the ZurichShield applied. The work was completed in 1 ho I purchased the ZurichShield for my 2023 Canary for $695.00 I brought the can in to have the ZurichShield applied. The work was completed in 1 hour and 5 minutes Within that 1 hour and 5 minutes the followings work was done. * Car washed and dried * The interior of the car was cleaned. * The ZunichShield was applied to the whole outside on the car. * The Zurich Protective Coating was applied to the whole inside of the car I was assured be the Service Department and Management it only takes a hour. Now I see how they can build that new building, $695.00 a 1 hour job. Then when I went to pick up my car,I asked where is my car. “OUTSIDE SOMEWHERE” That’s how they treat HANDICAP PEOPLE. Other Deanships get the car for you or leaving the car out front.Don’t blame construction the could make room for pickups. Their's enough people working in that area that they could get your car. More

Paige Shaifer was great taking care of all my sales needs. We looked at 4 different vehicles, and she took the time with each one of them to go over them and let us test drive them we decided on the RA needs. We looked at 4 different vehicles, and she took the time with each one of them to go over them and let us test drive them we decided on the RAV4 for our lifestyle would be the best fit. We are very happy with the vehicle, this is my 12 vehicle. I have purchased from Lia Toyota and I will be back for my next vehicle also. Great job taking care of me and my fiancé thanks again Bruce Sawyer. More

Cynthia Patrick has been Outstanding in helping us with both of our cars! She is not only competent but personable and interested in providing the best and most reasonable service each time! Lia Toyota is both of our cars! She is not only competent but personable and interested in providing the best and most reasonable service each time! Lia Toyota is very fortunate to have servicing its customers!! Tom and Nancy Ruscio More

I love the atmosphere, and how I personally get treated when I arrive and when I leave the premises. I love it.. when I arrive and when I leave the premises. I love it.. More

Service is good except I feel you keep pushing a four wheel alignment when my vehicle doesn't have a lot of miles on it. I was taken care of promptly.. Cynthia helped in getting me out earlier due to med wheel alignment when my vehicle doesn't have a lot of miles on it. I was taken care of promptly.. Cynthia helped in getting me out earlier due to medical appointment. More

Aleksandr Godlew and Ryan Campbell were a pleasure to work with. Will also add that the sales manager Andre was also very polite and they all made sure I was well taken care of. work with. Will also add that the sales manager Andre was also very polite and they all made sure I was well taken care of. More

Great people ! The Lia team worked as a team and were very customer oriented. Great buying experience. Ricardo Rodriguez was very knowledgeable and awesome to work The Lia team worked as a team and were very customer oriented. Great buying experience. Ricardo Rodriguez was very knowledgeable and awesome to work with ! More

David Greenlaw was very prompt in getting my 2023 Highlander in for its first service. My wait was short, and the service started on time. It was a busy morning and even though my paperwork was not r Highlander in for its first service. My wait was short, and the service started on time. It was a busy morning and even though my paperwork was not ready when I left, I am sure it will be sent to me promptly. More

Paige and Andre were great to work with! Very kind, and helpful! I would recommend anyone to go and see them! Very kind, and helpful! I would recommend anyone to go and see them! More

They are very efficient and service is great. The waiting area is clean and comfortable The waiting area is clean and comfortable More