Liberty Auto City

Jeep purchase Great customer service and great experience!! Good vehicles and good prices! Dan (sales person) and Patrick (internet dept) went over and beyond to he Great customer service and great experience!! Good vehicles and good prices! Dan (sales person) and Patrick (internet dept) went over and beyond to help us and accommodate our family. We had our kids and everyone was really nice And accommodating! Thank you guys. More

Fantastic Experience! I just purchased a 2017 Subaru Impreza Hatchback at Liberty Auto City Subaru. What a delightful experience! Immediately after expressing an interest i I just purchased a 2017 Subaru Impreza Hatchback at Liberty Auto City Subaru. What a delightful experience! Immediately after expressing an interest in the Impreza on the Subaru website, Terri Israel reached out to me to see exactly what I wanted. She forwarded that information to their sales staff, and I arranged a test drive. Upon my arrival, the front desk already knew what I wanted. Charles Perchak took me on a test drive and answered all my questions- but NO pressure. The more research I did, the more it was apparent I needed to move quickly, as the Imprezas were moving off the lot. Charles was on his days off, but no worries- Patrick Kozyra graciously filled in and worked out the details on getting the Impreza of my dreams from another dealership, since Liberty's inventory didn't match the options and accessories I desired. Patrick and Elmer Hansen put together a very fair price for the Impreza, and worked with me on my trade-in. Charles picked-up the ball and assembled all my paperwork and facilitated the purchasing process. He showed me how to operate all the many bells and whistles of my beautiful new car, and walked me over to finance guru Scott Cogan. Scott explained my financing options, extended warranty options, and again- NO pressure. I spoke with Chris G. from the service department to ask about any break-in period on the vehicle. He was so helpful, as well. And after my purchase, I received a very nice e-mail from Customer Relations Manager, Agata Klos, ensuring I had a good experience. All in all, I highly recommend this friendly, knowledgeable staff. Anyone looking for a new car in the Lake County/IL area, give these folks a chance to help you out; you'll be happy you did! More

Caring, Dependable, Genuine, Honest...TOP NOTCH! Where do I start? I purchased my first Subaru from Liberty Auto City in 2002...a Subaru WRX from Elmer Hansen. Over the years, I have purchased many Where do I start? I purchased my first Subaru from Liberty Auto City in 2002...a Subaru WRX from Elmer Hansen. Over the years, I have purchased many vehicles for my personal use, assisted friends with multiple Subaru purchases and most recently purchased two gently used Subaru Crosstreks for our office from Craig Huber. Craig and Elmer have never disappointed. Their follow through and dedication are second to none. Their pricing is very competitive and most of the time, they have everyone else beat by hundreds, if not more...YOU CAN'T GO WRONG WITH CRAIG AND LIBERTY AUTO CITY. Definitely worth the drive of 240 miles and 4 hours round trip from Wisconsin for each purchase. More

Great! I absolutely hated going to car dealership, I felt like the car sales men were like hawks as soon as you pulled up and would not take no for an answer I absolutely hated going to car dealership, I felt like the car sales men were like hawks as soon as you pulled up and would not take no for an answer. This was not the case with Dan Magana he is such a kind person. I purchased my Jeep with him back in Jan. and till this date he is still of great help. He always checks up on my husband and I to see how we are doing with our new vehicle and if we have any questions I know i can always count on him to answer any questions or concerns I have. If you are looking to purchase a new car I strongly recommend you make an appointment with DAN MAGANA. More

Terrible customer service, decent vehicle I purchased a used vehicle here. Salesman blatantly lied to my face about the vehicle not being in any accidents, even after noticing some overspray o I purchased a used vehicle here. Salesman blatantly lied to my face about the vehicle not being in any accidents, even after noticing some overspray on the front headlight. Only 1 key and no owner's manual. Charlie said he would reimburse me for those expenses, and of course never followed through. Finance person also spelled name incorrectly on vehicle title, and even after noticing his mistake, never corrected it. I have to now pay $95 to have it changed. Car is in good shape though. More

Cameron Haque gave me outstanding customer service! at Liberty dealership they were very friendly the sales associate was very helpful & knowledgeable! I'll definitely be recommending this dealership t at Liberty dealership they were very friendly the sales associate was very helpful & knowledgeable! I'll definitely be recommending this dealership to many more my friends and family! More

Great car buying experience! Great dealership..great service! Friendly, informative and seemless car buying experience. Dan, Mark and Mike made buying my new Jeep, a breeze! I ha Great dealership..great service! Friendly, informative and seemless car buying experience. Dan, Mark and Mike made buying my new Jeep, a breeze! I have been on the hunt for a Jeep Cherokee Limited Luxury model, w/4x4 and moon roof..I didnt think it existed and feared I would have to order this vehicle, but these guys found it! We will be back for a Wrangler (soon)! Thanks!! More

change the price on line the day you come. I go in to see a jeep they put online. That day they new I was comming they change the price. I proved to them they did it so they did give me the pri I go in to see a jeep they put online. That day they new I was comming they change the price. I proved to them they did it so they did give me the price . So they then low ball me on my trade. We were so close to making a deal, then the GM starts yelling across the room at me in a angry manner, I just got up and thanked my salesman and walked out. They must not like the fact that I new what I was doing, but to yell across a room. Be careful if they cant beat you they will try to embarrass you into a deal . I would go back. More

Friendly staff beautiful building and great service I really enjoyed my experience here. All the salesmen seemed to enjoy working here, all having fun while keeping it professional at the same time. C I really enjoyed my experience here. All the salesmen seemed to enjoy working here, all having fun while keeping it professional at the same time. Came here with real expectations based on my situation and left completely satisfied. The General Manager himself Charlie came over and spoke to me directly about my trade in and gave me a good deal on my car that had over 100K and needed to be replaced. I was in and out within a couple hours, financing and all. They even detailed my car all spiffy and had it waiting for me in the giant service drive, very nice touch. I look forward to working with the service department here in the future. More

The way it should be. My girl friend (Debbie) and I purchased a Jeep Wrangler from Vince Leone...it was a pleasure to be treated with respect from Vince, answering all of o My girl friend (Debbie) and I purchased a Jeep Wrangler from Vince Leone...it was a pleasure to be treated with respect from Vince, answering all of our questions from start to finish! I will recommend Vince and Liberty Jeep to all of my friends, family, and co-workers! Thanks Vince! More