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Liberty Auto City - Service Center

Libertyville, IL

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62 Reviews

62 Reviews of Liberty Auto City - Service Center

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May 19, 2019

A wonderful experience! I'm always pleased when I visit Liberty Auto City for maintenance on my Subaru Forester. Service is quick and friendly every time I visit. More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know his name. Very nice, friendly, explained what they did.
May 18, 2019

Oil change I was promptly welcomed and processed for my vehicle’s oil change. All questions were fully answered and service was quickly delivered. It was a tot More

by Subaru#5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brisn
May 16, 2019

Excellent service Always great service and knowledgeable staff! Took car in for service and while waiting Frank talked to me about options for a vehicle when I’m ready More

by Jeannepclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Huber, Frank Torres
May 15, 2019

Scat Pack oil change Craig was very nice and provided great customer service and follow up for my 2018 challenger Scat Pack. In and out oil change. Fast service More

by Cnowak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in service
May 16, 2019 -

Liberty Auto City responded

Thank you for your great review. We really appreciate it. Sincerely, Agata Klos I Customer Relations Manager

May 12, 2019

excellent service, nice crew! Had excellent help from first pulling in to the service area and desk help after....Comfortable seating area while waiting 2 hrs. for fix. Great! More

by KarenBen##2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Huber
May 12, 2019

Alway polite, helpful and hustling. I'm relatively new to this dealership, but impressed with their customer service efforts. They seem to try to get things done in a reasonable time, t More

by Ral902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
May 11, 2019

Quick drop off and loaner car process Quick process, texting option was helpful and efficient; unfortunately final cost was double original quote due to additional service suggested; phone More

by MQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 11, 2019

Great efficient and Friendly Service Great, efficient and Friendly Service, Craig in service was great, answered all my questions, checked for recalls, and made sure my Jeep was washed. W More

by ChrisO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Huber
May 11, 2019

Great experience! First time here and everyone was very welcoming. Service was efficient and excellent. They were very honest about what was needed. This will be our More

by TSB
Recommend Dealer
Yes
Employees Worked With
Scott Nelson
May 07, 2019

Great service! You guys are the best Sales & Service in Lake County! It was easy to make my appointment. Dropped vehicle off the night before and received a cal More

by GLD - Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cannot remember which male called me to explain the Warranty work required.
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