Liberty Buick

A great experience! Mike Bullock, who works in the Internet sales dept., was a pleasure to deal with. He’s a good listener and focused on what I was looking for. I highly Mike Bullock, who works in the Internet sales dept., was a pleasure to deal with. He’s a good listener and focused on what I was looking for. I highly recommend him to anyone looking to buy a Buick. I love my 2017 Buick Enclave! The ride is sooo smooth. It has all of the bells and whistles that makes for an enjoyable ride. Thank you Mike Bullock! Thank you Mike Ebert! Thank you Liberty Buick! More

Great service just understaffed We stopped by on a Saturday afternoon to look at a car that we found online. Upon arriving, the sales rep who greeted us when we parked, Brandon, verb We stopped by on a Saturday afternoon to look at a car that we found online. Upon arriving, the sales rep who greeted us when we parked, Brandon, verbally directed us to the used car lot. He did not escort us or ask any questions initially. After we walked around a bit Brandon approached us in the lot and we discussed what we were looking for. We found the vehicle very quickly, took it on a test drive, and started the purchase process. That was at 3:30 pm. We already had our financing and all we needed to do was the paperwork. I did not leave the dealership until 7 pm. They only had two Finance people available, and only one person in the back detailing the cars post sale. So although Brandon was a great sales representative, he kept us updated throughout the process, offered us water and a comfortable place to sit while we waited, it was a very long and ridiculously exhausting process unnecessarily. We waited over an hour and half for a finance person and we already had our financing. Tim Johnson, the finance manager, said that he thought our transaction was a cash transaction, after we'd been in his office for about 15 minutes, and he blamed Brandon our sales rep for not being more detailed with him. I found that hard to believe when on the folder that was on his desk it clearly showed Bank of America loan. So since he said he didn't know, that added extra time to the finance process. As an HR Manager for a service Company I cringed at the tone and the blame that the sales representative received in response to this loan discussion. Mind you, Brandon was not in the room at the time, the finance manager's comments were shared with my husband and I. One more thing. After driving the car home I realized there are two chips in the windshield that were not identified initially, and the light is still on for the tire sensor indicating there's a problem with the tire pressure or the sensor. I plan to take the car back to get these things rectified. But all in all, even though they were understaffed, the quality of service we received was nice and we left with our vehicle of choice. More

If you don’t use Liberty Buick you’ll be sorry! This is Our second time purchasing a vehicle from Liberty Buick. Actually our second Buick Encore purchase. On both occasions we dealt with Kevin Moo This is Our second time purchasing a vehicle from Liberty Buick. Actually our second Buick Encore purchase. On both occasions we dealt with Kevin Moore and On this recent purchase we also dealt with Mike Bullock.. Both of them treated us with respect, answered all our questions, have a thorough knowledge of the vehicles they sell and made the entire process stress-free. JJ in finance was also very friendly, low pressure and got us in and out fast. We definitely feel like part of the Liberty family and will continue to purchase our vehicles here in the future. Thanks again to everyone! Russ & Dana Ellis More

Happy Customers It was an awesome experience in purchasing my pre-owned vehicle! They worked hard to get the job done! Thanks Liberty Buick! Ask for Chris! It was an awesome experience in purchasing my pre-owned vehicle! They worked hard to get the job done! Thanks Liberty Buick! Ask for Chris! More

Fantastic service The service I got when buying a new/used vehicle at Liberty Buick was amazing. Charles MacDonald was so very helpful in helping me find a vehicle tha The service I got when buying a new/used vehicle at Liberty Buick was amazing. Charles MacDonald was so very helpful in helping me find a vehicle that I fell in love with at first sight! He made the process of getting the vehicle that I liked very easy. And JJ in financing did a great job of making my payments affordable. I would definitely recommend Liberty Buick to everyone! More

Great Salesman Chris LeGere was great to do business with. I had been looking for a blue P.T. Cruiser with low mileage for 2 years, and Liberty Buick had a 2009. T Chris LeGere was great to do business with. I had been looking for a blue P.T. Cruiser with low mileage for 2 years, and Liberty Buick had a 2009. They gave me a good deal on the car. Their financial guy. J.J., was fabulous, too! More

Easy peasy I went in hoping to test a couple cars and found a Buick I fell in love with. My gorgeous Lucerne and I have places to explore and now I can explore i I went in hoping to test a couple cars and found a Buick I fell in love with. My gorgeous Lucerne and I have places to explore and now I can explore in style. Thank-you for making my car buying experience so pleasant and seamless, Mike B. More

Great Experience Our salesman John was friendly and knowledgeable. I wasn't sure what I wanted and he worked with me to find the care I wanted. Ended up with a 2019 Our salesman John was friendly and knowledgeable. I wasn't sure what I wanted and he worked with me to find the care I wanted. Ended up with a 2019 Buick Envision. More

Great Service Our experience at Liberty Buick and with Brandon & team was good, they worked with me to get to an agreeable deal on the vehicle I wanted. Our experience at Liberty Buick and with Brandon & team was good, they worked with me to get to an agreeable deal on the vehicle I wanted. More

Purchase Experience We came in with the objective of buying a use vehicle, and ended up buying a brand new Buick Encore. The customer service was excellent, Mike our rep We came in with the objective of buying a use vehicle, and ended up buying a brand new Buick Encore. The customer service was excellent, Mike our rep gave us different options based on what we wanted to spend, and who would it thought that a brand new vehicle was within our budget. He could of just sell us anything, but took the time to make our money worth it. thank you More