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Liberty Honda

Hartford, CT

4.7
3,332 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,332 reviews

September 01, 2023

Service is excellent. The sales rep is good ..I love the service overall.I love my car.I will definitely recommend your business to others. More

by Denise Satchwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Chang
Sep 01, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience, Denise! We sincerely value your business and look forward to your next visit.

September 01, 2023

They are polite and very helpful. Service department was a key component in getting my car to 200k More

by liasbbb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Sep 01, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

August 31, 2023

I showed up for service at my appointed time, and had no weight. The service technician was friendly knowledgeable, and told me exactly what needed to be done. I received a full an accurate estimate prior t More

by DAVEKINDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Liberty Honda responded

Thank you for your very kind review, Dave. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

August 31, 2023

Excellent customer service all the time. I only take my car to honda to fix. More

by LADY1084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Aug 31, 2023 -

LADY1084 responded

Excellent customer service and quality work.

Sep 01, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

August 31, 2023

Very attentive and helpful, figured out what was wrong with my car, gave a courteous loaner vehicle and fixed the car in a timely fashion. More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Aug 31, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. Jonathan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2023

I arrived at 8:00 a. m. for an oil change, tire rotation, and brake inspection. At 9:00 Scott informed me about my tires having low tire threads and couldn’t rotate the ti More

by CAMACHOEDSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Liberty Honda responded

Camachoedsr, Sorry we were unable to deliver on our estimated timeline to complete your service. We let you down. At Liberty Honda we value your business and know you have plenty of choices when it comes to servicing your vehicles and are glad you chose us. I hope you are happy with the service that was performed other than the time it took to complete. I would like to discuss your recent visit with you, perhaps I can regain your confidence. Please give me a call at (860)241-1420 or email plummerm@executveag.com to discuss. Thanks Again Mike Plummer General Manager Liberty Honda

August 31, 2023

Justin did a great job. Rocky was very fast getting the financing done. Thanks guys. More

by MARK.FERRANTE
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Liberty Honda responded

Mark, I'm glad the guys took good care of you. We really appreciate your business and kind words. If you need anything down the road, please don't hesitate to reach out. Thanks Again Mike Plummer General Manager

August 31, 2023

Punctuality, quality of service and cordiality of the advisor are the highlights. Amenities are comfortable for those waiting for service. More

by thiago.prediger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Liberty Honda responded

Thiago, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad James and our team were able to help, and we hope to see you again!

August 31, 2023

I was happy that my service could be done by my favorite Liberty Honda mechanic, Joe Trust. More

by Glenn Levasseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Trust
Aug 31, 2023 -

Liberty Honda responded

Glenn, It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

August 31, 2023

Great service. Professional and Very efficient. I will definitely come back again if my car needs a service. More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Liberty Honda responded

Mohammed, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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