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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
3,480 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,480 reviews

October 14, 2023

I love using this service center. They always have a lot of appointment options, transportation, if I need it back to work, and they work quickly. More

by JULIANNADUPUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Viera
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Oct 15, 2023 -

Liberty Honda responded

Julianna, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 14, 2023

They were very helpful. Kept us up to date with delivery status. Showed us all the bells and whistles on the vehicle. Answered all our questions. More

by MCharland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kossakoski
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Oct 15, 2023 -

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Rickand our team are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 14, 2023

Courtesy service, easy to get appointments and service staff highlights any upcoming issues/concerns and helps prioritize what needs fixing . More

by YVONNE.BOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2023 -

Liberty Honda responded

Yvonne, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

October 14, 2023

It was good. I don't know what else to say. It was a normal by appointment experience. More

by Tonys
Recommend Dealer
Yes
Employees Worked With
I don't
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Oct 15, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2023

Very good professional. Work was performed satisfactorily. Staff was very courteous. Would recommend Liberty Honda More

by nancyfharris67
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Liberty Honda responded

Nancy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 14, 2023

Everything was great! Thank you so much. I appreciate what you are doing every day😊 More

by ladytee5268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath, Kimberly Feliciano
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Oct 16, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. Jonathan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2023

Robbie is the best. ..personable, honest and very knowledgeable. I would definitely recommend him to anyone looking to buy. He won't steer you wrong. 😉 More

by Dennis Goguen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2023 -

Liberty Honda responded

Dennis, It's great to hear that Robbie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

October 13, 2023

People working here were very nice and understanding. Very helpful. Made buying a vehicle effortless. Will buy from there again. More

by cristinavl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Liberty Honda responded

Cristina, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2023

We had a lovely experience dealing with Robert Wakefield at Liberty Honda and the other staff members. We suggest you go there if you need a car. We love our Honda and the experience we had. A+ staff More

by Jason Simko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Liberty Honda responded

Jason, we are very happy to hear that Robert provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit.

October 12, 2023

Overall the service was good and they were easy to work with. We did spend time there where we were sitting waiting for things to get done that I think we could have been going over the features etc. More

by webman221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Reardon
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Oct 13, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that the wait time did not meet your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

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