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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,577 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 2,577 reviews

October 27, 2023

I depend on Liberty Honda to help me take good care of my car and I am confidence they do this. Somewhat surprising, I found their pricing for the tires I replaced to be competitive compared to volume tire s More

by MDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
October 27, 2023

Cloe was nice, helpful, and patient. She clearly explained the problems with the car and the cost. More

by NGOCXPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Oct 29, 2023 -

Liberty Honda responded

Thank you for your review and kind words for Chloe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

Helpful
October 26, 2023

They unhooked my childs car seat, and never put it back properly, just left it all tilted and thrown. They also stated the car was washed, it did not looked washed at all. More

by morena.cahtarevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 26, 2023 -

morena.cahtarevic responded

N/A

Oct 26, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to us at your convenience. Thank you for your time.

Helpful
October 26, 2023

Everyone was friendly and knowledgeable. Their prices were very reasonable and competitive. Overall, good experience. More

by DSG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Liberty Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

Helpful
October 25, 2023

The Rolls Royce of Customer Service. Love Chloe and Mike always being available to help. More

by DAVISTEAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe and Mike, and for taking the time to leave us this wonderful feedback!

Helpful
October 24, 2023

Liberty Honda is very trustworthy and provide awesome service. I would recommend anyone to get there motor car repairs done at Liberty Honda. More

by nigelfurze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Liberty Honda responded

Nigel, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
October 24, 2023

They were good to work with and kept us updated on our van delivery and made sure that we were satisfied with our purchase. More

by biancawonka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Liberty Honda responded

Bianca, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

Helpful
October 24, 2023

I'm pleased with the service I received from Liberty Honda. They did a great job. More

by cyndireb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Liberty Honda responded

Cyndi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
October 23, 2023

Great job on my ten year old car! Gotta love Hondas!!! Next year a new one! More

by DonnaStefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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Oct 24, 2023 -

Liberty Honda responded

Thank you, Donna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

Helpful
October 23, 2023

I had a great experience with my salesman Ken and the dealership while buying my new car! More

by Sebastian.kozikowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Liberty Honda responded

Sebastian, Thank you so much for your excellent review! We are so glad that Ken had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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