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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
3,371 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,371 reviews

May 28, 2024

Very professional was fixed in a day after a highway breakdown seemed expensive, but grateful.. More

by Johnjinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Colon
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May 29, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 28, 2024

Everybody was helpful. From sales to service. I had a good experience at liberty Honda. More

by mgale112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Plazas
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May 29, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 28, 2024

Service always there when needed and feel taken care of by knowledgeable team who all my answer questions. More

by nild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

May 28, 2024

Very professional and helpful always do work right , and take care good the car. Thank You! More

by Nancy Grande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2024

I have been a loyal customer for several yrs I should have gotten a discount off my bill More

by BHOMESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 25, 2024

They never found the problem so fixed it my self they took the crv out three times and never fount out wht was the problem More

by carlosamoreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lanzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, Carlos, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 25, 2024

We have been a loyal customers for 2 years now and the service is awesome as always. More

by VITAKOT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2024

I really appreciated the shuttle service. I really appreciated all the text communication and the clear communication about pricing and my shuttle pick up. More

by PEHEALTHBON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

May 24, 2024

Mngr and salesperson rude and condescending. They walked away when I tried to address what they called “mis-communications”. This was after I bought vehicle. Never showed me vehicle until after More

by MAUREENACV
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Santamaria, Semir Osmanovic
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Jun 01, 2024 -

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Maureen, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 24, 2024

It's a busy dealership but I was able to make an appointment to meet with a Salesperson the same day I requested. More

by sksamuels54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Leyden, 5 Stars
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May 29, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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