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Liberty Honda - Service Center

Hartford, CT

4.5
2,168 Reviews
Call Service Center (860) 856-8700

2,168 Reviews of Liberty Honda - Service Center

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August 30, 2023

Very professional and courteous making sure that I understand what is going to be done, how long it takes and the cost involved More

by KENEEDWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 30, 2023

Great place to bring your car I highly recommend this place great service well knowledgeable technicians More

by felicianok50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Feliciano
Report | Print
Aug 31, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 30, 2023

Good service in good time corrected issue with lost tire lock thank you very much More

by AMYCAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Aug 30, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 30, 2023

They could be faster until the third time i was there it went quick thanks to Jonathan Roath he was great More

by KATHLEEN.SALEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Aug 31, 2023 -

Liberty Honda responded

Thank you so much for your kind words, Kathleen, and for taking the time to leave us this wonderful feedback!

August 30, 2023

My car had a very sticky tar-like substance on the hood and Scott took the time to remove it knowing that the car wash would not be able to. More

by Lmcclure11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Report | Print
Aug 31, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and the team met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

August 29, 2023

Good service advice with good customer service. Car was serviced within an hour of Appointment time. More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe and our team were able to help, and we hope to see you again!

August 27, 2023

It was very nice, service was done very good all components are verified properly and car was ready within time More

by jayantmys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 27, 2023

Recall took two days to complete. I think dealership overbooked. Was an inconvenience for two days. Jonathon was excellent though. More

by BOBUGUCCIONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Aug 28, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we are sorry to hear that we fell short here. We will share your comments with Jonathan, and we hope you will give us another opportunity to serve you.

August 27, 2023

The entire process was so smooth and easy. Form the very beginning everything went smooth More

by jazrivera1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Report | Print
Aug 28, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 26, 2023

I fine on the dealership to be efficient. Very attentive to the clients. Needs work with you to Make sure all your needs are met More

by delairelaura86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Report | Print
Aug 27, 2023 -

Liberty Honda responded

Thank you, Laura! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

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