Liberty Honda - Service Center

Liberty honda has overall great service only issue is scheduling availability seems to be less accessible. scheduling availability seems to be less accessible. More

Other than the $750 inspection fee and charging me for VIN etching that was already on the vehicle when I did my lease buyout, I’ve had good experiences at Liberty Honda. VIN etching that was already on the vehicle when I did my lease buyout, I’ve had good experiences at Liberty Honda. More

The service was awesome, customer service was excellent. Everything was detailed and explained to me Everything was detailed and explained to me More

Liberty Honda is Always very kind and helpful. I have never had anything besides excellent service here. I have never had anything besides excellent service here. More

Cash out receptionist rude & unprofessional, "You have to wait". Told her I was feeling and needed to cash out-pay. Tech did her job, he was professional & apologize for her. She acted as a street vendor. No wait". Told her I was feeling and needed to cash out-pay. Tech did her job, he was professional & apologize for her. She acted as a street vendor. No good represantion of this dealer. More

Good customer service from Liberty Honda. No bad remarks for the facility. V/R Joshua Sanchez No bad remarks for the facility. V/R Joshua Sanchez More

Had appointment. Did not do oil chsnge for 3 hours. Waited 4 hours 29 minutes Did not do oil chsnge for 3 hours. Waited 4 hours 29 minutes More

This dealership is a complete joke. Jim Lonzo has some of the worst communication skills of any advisor I’ve ever had. Y’all had my car for a month and barely made any attempt to commu Jim Lonzo has some of the worst communication skills of any advisor I’ve ever had. Y’all had my car for a month and barely made any attempt to communicate with me and keep me in the loop. After a month I finally get my quote and it was for over $5200, and no attempt was made to really give me choices. It was basically replace the entire air conditioning system or nothing. I also feel that my Civic was sabotaged by this service department as my air conditioning still functioned as I brought the car in, and now it does not work at all. The BBB and Honda corporate will be contacted soon. More

Always consistently friendly, knowledgeable and straightforward-customer centric is a plus. A bit pricy with recommended maintenance work straightforward-customer centric is a plus. A bit pricy with recommended maintenance work More

One of the most pleasant experiences I’ve ever had with a dealership. All of the staff is super friendly and helpful and made the buying process easy and simple. dealership. All of the staff is super friendly and helpful and made the buying process easy and simple. More