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Liberty Honda - Service Center

Hartford, CT

4.5
2,084 Reviews
Call Service Center (860) 856-8700

2,084 Reviews of Liberty Honda - Service Center

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June 27, 2023

The online appointment tool didn't work. When I arrived the appointment I thought I had made was not in place but Jonathan got me in for the routine maintenance I needed. More

by ams8897
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Jun 28, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

June 26, 2023

Always so easy to make an appointment & service is excellent. Jaime is the very best! More

by brendasemm76
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
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Jun 26, 2023 -

Liberty Honda responded

Thank you so much, Brenda, for your excellent review! We are so glad that Jaime had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

June 25, 2023

Have my car over 10 years and always had and have great service and friendly staff... More

by JHHAYNES26
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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Jun 26, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

June 23, 2023

Service was great and easy. Did Express drop off and had a call from Jim first thing the next morning More

by KERRI.MESSEMER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Liberty Honda responded

Kerri, Thanks for sharing about your experience with Liberty Honda. Jim and our team appreciate your business and hope to see you again soon! Dave Gunderson

June 23, 2023

Liberty was great and Christian my salesman was great. I’ve bought about seven vehicles from Liberty over 15 years, More

by MARIJEFF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Kimberly Feliciano
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Jun 23, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Christian, and for taking the time to leave us this wonderful feedback! Dave Gunderson

June 23, 2023

Jonathan was thorough and explained everything to me in detail. He even sat with me to show me how to calibrate tire sensor. And you cleaned my car! More

by ctbridgeboy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Jun 23, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. Jonathan and our team appreciate your business and hope to see you again soon! Dave Gunderson

June 22, 2023

My needs were attended to in a timely manner and repairs were fully explained to me. More

by Smkbard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Liberty Honda responded

We are very happy to hear Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

June 20, 2023

Very unsatisfying waited 4 hours for oil change. Clerical error. Not satisfied with service period More

by Ycolon1958
Service Time
Recommend Dealer
No
Employees Worked With
Not listed
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Jun 21, 2023 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mike Plummer General Manager (860)241-1420

Jun 21, 2023 -

Ycolon1958 responded

Yolanda Colon 860-938-1268 798 Windsor Avenue Windsor,CT 2014 Honda CRV

June 19, 2023

Jim is fantastic ! He goes beyond the call of duty Ensure that all clients are highly satisfied. Each time I take my car for servicing - I ask for him specifically beca More

by DADRIEMS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Feliciano
Report | Print
Jun 19, 2023 -

Liberty Honda responded

Thank you, Dadrie, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Dave Gunderson

Jun 19, 2023 -

Liberty Honda responded

Thank you for your very kind review, Dadrie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

June 17, 2023

My experience has been they always go above and beyond to satisfy the customers. I have never been failed by them. More

by DAN.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

Jun 18, 2023 -

DAN.E responded

I have always been treated with the upmost care and attention and you have always gone above and beyond in providing service to me for which I am deeply appreciative and honored.

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