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Liberty Subaru
Emerson, NJ
5,993 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy.
At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction!
That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience.
With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,993 reviews
May 06, 2015
Excellent Pre and Post sales assistance and execution. I worked with Rob Bontemps who did an excellent job through the order and delivery process. The dealership offered me the most attractive price and t I worked with Rob Bontemps who did an excellent job through the order and delivery process. The dealership offered me the most attractive price and trade-in in a friendly, no pressure transaction. Simply put, they say what they will do and deliver on what they say. More
by tommyboy
May 04, 2015
Excellent Car Buying Experience Alex Welch was highly recommended to us by two separate friends; his professionalism and desire to get a customer into the right Subaru with no "sales Alex Welch was highly recommended to us by two separate friends; his professionalism and desire to get a customer into the right Subaru with no "sales talk" were strong credentials. We already knew what we wanted, and test drove a couple of cars (never having driven a new Subaru). Of course we fell in love with the XV Crosstrek (even after coming from a 2003 Audi A8L). Alex suggested accessories that made sense (rear bumper guard for one), and we had a few we wanted too. What a delightful, no-pressure experience. Alex was able to answer all our questions and speak to every single feature of the car. When we came to pick up the car, he sat with us and went through every capability of the car, including the Starlink System and its numerous menus. Even Tom Portee made the financing portion of the deal a pleasurable experience. I will highly recommend Alex and the Liberty Subaru team. Can't speak to the quality of the service department yet, but I'll be sure to come back and review them as well! More
by Pleiades Lovers
May 04, 2015
Worst purchase experience I ever had! The only reason I give 1-star for the overall rating of this dealership is that this is the lowest one I could choose. If there is an option of Zero S The only reason I give 1-star for the overall rating of this dealership is that this is the lowest one I could choose. If there is an option of Zero Star, I will definitely rate in that way. The sale person, Steve Kilein, was not friendly at all. The dealership cheated me on the price. I knew there were different fees that dealerships usually use to confuse customers. That was why I asked Steve the out of door price. After we agreed on a fair price, he suddenly told me that price didn't include registration fee. That really pissed me off! He told me I could just went to other dealership! He assured me that I would never find a deal like that in other dealerships. The truth is that I went to another dealership 12 miles away and purchased the vehicle with a even much better price, and not to say I got great purchase experience with the salesperson in the other dealership! More
by Sleeping Tiger
Employees Worked With
Steve Klein
May 04, 2015
Easy, friendly buying experience Very easy and friendly buying experience. Steve was great to work with and I left extremely pleased. Kevin, in Finance, was also of great assistance Very easy and friendly buying experience. Steve was great to work with and I left extremely pleased. Kevin, in Finance, was also of great assistance. More
by George E
Employees Worked With
Kevin Mark, Steve Klein
May 03, 2015
Liberty Subaru wonderful! Staff a Liberty Subaru so helpful and courteous! We love our 2015 Subaru Outback and they made the experience wonderful! Made sure that we were kept i Staff a Liberty Subaru so helpful and courteous! We love our 2015 Subaru Outback and they made the experience wonderful! Made sure that we were kept informed on every part of our experience - from options, to order status, to delivery More
by Subaru is the best!
Employees Worked With
Jeff Wangerin
May 03, 2015
Repeat customer This is the sixth car I have leased through Liberty Subaru in Emerson. I have always been extremely happy with their service, assistance and lease te This is the sixth car I have leased through Liberty Subaru in Emerson. I have always been extremely happy with their service, assistance and lease terms. More
by sandra141
Employees Worked With
Steve Klein
May 02, 2015
I want to give Liberty Subaru 10 Stars......Extremely Happy. Excellent customer service. Easy in and out. I got 2015 Forester Limited with add-ons. Booked car on 28 FEB 2015, David told me it will take 8-9 weeks Excellent customer service. Easy in and out. I got 2015 Forester Limited with add-ons. Booked car on 28 FEB 2015, David told me it will take 8-9 weeks and car arrived at end of 7th week. He is very cooperative during the whole process. David Finkel you are great person and sales consultant. Tom helped us in financing very easily. No hassle at all. 10 Stars.. Very Happy. Got a go to Liberty Subaru. More
by krupal531
May 01, 2015
Great experience with my new Subaru We already new what Forester and $ amount we wanted to spend. No one pressured us and we were very happy with our purchase and price. Our sales rep We already new what Forester and $ amount we wanted to spend. No one pressured us and we were very happy with our purchase and price. Our sales rep Ed Vogel is very through and pleasant to work with. More
by Lor 8284
April 30, 2015
Easy and pleasant purchase process at Liberty Subaru, Emerso We bought a new 2015 Subaru Outback (ordered from the factory because of the backlog of orders) and found it easy ;to buy the car. The price was as ag We bought a new 2015 Subaru Outback (ordered from the factory because of the backlog of orders) and found it easy ;to buy the car. The price was as agreed over the phone. There was no pressure to buy extra ("post-market") add-ons. The paperwork was fairly quick and very straight-forward, considering that NY State was the state of registration. The salesman, Steve Klein, was very pleasant, low-key and knowledgeable; he showed us all the features, controls and gadgets of the car and how to ue them, and set up my smartphone with Bluetooth. All in all, a very good process. More
by gmlev
Employees Worked With
Steve Klein
April 30, 2015
MY SALES REP ROB BONTEMPS AT LIBERTY SUBARU HE WAS EASY TO TALK TO, FRIENDLY AND KNOWLEDGEABLE. THE ENTIRE STAFF MADE THIS A GREAT EXPERIENCE FOR MY FIRST NEWER CAR PURCHASE. NO HASSLE, PRICES HE WAS EASY TO TALK TO, FRIENDLY AND KNOWLEDGEABLE. THE ENTIRE STAFF MADE THIS A GREAT EXPERIENCE FOR MY FIRST NEWER CAR PURCHASE. NO HASSLE, PRICES CANT BE BEAT More
by LEONIDAS
