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Liberty Subaru
Emerson, NJ
5,988 Reviews
As a family owned & operated organization, the Liberty dealerships are second to none. Whether you're in the market for a Subaru, Kia, Hyundai, or a Certified Pre-Owned vehicle, Liberty makes it easy.
At Liberty Subaru in Emerson, NJ (formerly Oradell, NJ), Liberty Hyundai in Mahwah, NJ, & Liberty Kia in Ramsey, NJ our Customer Satisfaction scores in both sales & service are consistently higher than those of our competitors...we're committed to your satisfaction!
That commitment doesn't end when you pick up your vehicle. We realize that purchasing a new vehicle is a large investment, and we're determined to help you get the most out of your ownership experience.
With Early Bird drop off, and after hours service pickup, late night service hours, FREE loaner vehicles, and competitive service pricing, maintaining your vehicle with us couldn't be easier. All of our technicians are factory certified, and have access to all the latest equipment to keep your vehicle running at peak efficiency.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,988 reviews
December 27, 2013
Liberty Subaru’s internet sales manager Dan Meola made my 2014 BRZ purchase as easy as possible. After researching dealerships in the NYC area, I found that all of them had overwhelmingly bad customer review 2014 BRZ purchase as easy as possible. After researching dealerships in the NYC area, I found that all of them had overwhelmingly bad customer reviews and reputations. So I looked for dealerships further out and found Liberty Subaru who had much happier customers. Liberty also had the most selection of BRZ’s in their inventory. Using Liberty’s inventory website I submitted an inquiry for an internet quote on a WR Blue BRZ. Dan responded, quickly, offering me a great discount off of MSRP that other area dealers would not beat. So the next day, I pulled the trigger to purchase the car. from Liberty Dan answered all my email and phone questions over the next few days. The only fees they charge are a $295 doc fee and a required NJ state tire fee $7.50. That’s it! I had already found my own financing and had no trade-in, so a week later, I was picking up my new car at Liberty’s lot. Dan gave me time to inspect it and to answer all my questions and concerns. The car was flawless, even after being in the showroom, where scratches and dents can occur. He said they had detailed it for delivery - Nice! I definitely recommend Liberty Subaru and Dan for all your Subaru purchases. More
by brzbuyer842
Employees Worked With
December 16, 2013
This is my third Subaru purchase. The previous dealer that I worked with was not consumer friendly. This place ( Liberty Subaru in Emerson, NJ) and sales person I dealt with (Steve Klein) really made th that I worked with was not consumer friendly. This place ( Liberty Subaru in Emerson, NJ) and sales person I dealt with (Steve Klein) really made the experience a worthwhile one for me. I would recommend them to anyone looking for a Subaru There was no pressure. trade-in price was not what I had expected but it was okay. The care was delivered as promised. Even though this is my third Subaru the salesman made sure I was aware of the new technology and how to use it. More
by 1inspector
Employees Worked With
Steve Klein
December 09, 2013
Both Alex and Tom were great to work with. No sales pressure at all. Very informative and professional. Felt good leaving with the car (Subaru Forester) not like I had just been through the ringer. pressure at all. Very informative and professional. Felt good leaving with the car (Subaru Forester) not like I had just been through the ringer. Overall great experience. More
by EmersonRes
December 04, 2013
I had a great experience with Daniel "DJ" Meola and the rest of the staff over at Liberty. I first contacted the dealership via email, to inquire whether they could beat another offer I had for a and the rest of the staff over at Liberty. I first contacted the dealership via email, to inquire whether they could beat another offer I had for a '13 BRZ. DJ responded to me with a very competitive price, and within a few days, I visited the dealership and signed all my papers. The transaction could not be smoother. Although he informed me about additional services such as the warranty and wheel insurance, at no point did I feel like he was trying to hard sell me on these add-ons. I also got a good deal on my trade-in. Additionally, even though the estimated wait for my BRZ was initially 2 months, my car was actually ready in about 4 weeks. I would highly recommend Liberty to anyone in the NJ area looking to purchase a Subaru. In fact, after I brought my BRZ home, my roommate purchased a WRX from Liberty that same week. More
by narinr
Employees Worked With
December 02, 2013
The service was excellent, salesperson was knowledgable and friendly..have used him twice this year. would definitely revisit this dealership and use this salesperson again for future purchases. and friendly..have used him twice this year. would definitely revisit this dealership and use this salesperson again for future purchases. More
by Spedels
Employees Worked With
Steve Klein
December 01, 2013
Just bought 2014 Impreza Sport Limited. Ray Fischkelta is EXCELLENT sales consultant to buy a car from. Excellent customer Service from Ray and everyone from Liberty Subaru. Complete Satisfaction!!!! is EXCELLENT sales consultant to buy a car from. Excellent customer Service from Ray and everyone from Liberty Subaru. Complete Satisfaction!!!! More
by Trinap68
November 29, 2013
I just got a great deal on an outback, thanks Rob I just got a great deal on an outback, thanks Rob for your help! he is a real asset to the team at liberty subaru. I would highly rec I just got a great deal on an outback, thanks Rob for your help! he is a real asset to the team at liberty subaru. I would highly recommend Rob Bontemps and Liberty Subaru to anyone who is in the market for a new Subaru. More
by dwayne12345
Employees Worked With
November 26, 2013
Dan was honest and straightforward from start to finish. There were no surprises, and we left with a car and a deal that we were very happy with. There were no surprises, and we left with a car and a deal that we were very happy with. More
by markpolisar
Employees Worked With
November 20, 2013
I dealt with Steve through e-mail only, after I initiated an internet price request from their dealer inventory. The price quoted was hundreds below invoice for a leftover 2013 model year, but that’s where an internet price request from their dealer inventory. The price quoted was hundreds below invoice for a leftover 2013 model year, but that’s where my good experience ended. Upon inquiry, as well as quotes from nearby dealers, the price Steve had given me was non-negotiable. Not a big deal, considering it was a fair quote to begin with. As a result, I decided I wanted to take a further look at the vehicle in person, but decided I would do most of the negotiation via e-mail since I was hours away from the dealership. When inquiring about my trade-in, I was quoted a price thousands below popular sites such as KBB, Edmunds, and NADA. Upon further conversation, I was told they base their prices off of a black book pricing site called Galves. For $5 I was able to look up the price of my car (something I highly recommend you consider), the same price Steve had presumably looked at himself. What I discovered was Steve had quoted me $6,000 below the fair market value for my car! No wonder they were able to provide me with a price quote of hundreds below invoice, as they were prepared to make up the difference 10 fold on my trade-in. When I brought this to Steve’s attention he chose to ignore me; truly a professional move. Looking at their pre-owned inventory online, filled with vehicles presumably acquired on a trade-in, I discovered prices on average of $5,000 above the Galves price book value for vehicles similar to my own. Now, don’t get me wrong, I do not have a problem with this mark-up, as they are in the business of dealing cars, however, to quote me $6,000 below the Galves value is an insult. That puts their profit margin at over 100% if they were to successfully sell my trade-in for list. To each their own, but I would avoid this dealer at all costs, especially if you have a trade-in. Steve is an amateur con artist, and I cannot imagine he is in the minority at Liberty Subaru. More
by mycopy
Employees Worked With
Steve Klein
November 19, 2013
My purchasing experience at Liberty Subaru was very pleasant. The sales consultant, Rob Bontemps, that helped me select my vehicle was personable and knowledgeable. I would recommend this dealership. pleasant. The sales consultant, Rob Bontemps, that helped me select my vehicle was personable and knowledgeable. I would recommend this dealership. More
by khess1234567
Employees Worked With
