
Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great place to buy a vehicle My daughter who was in an accident on Jan 7th, needed to replace her car. We searched online and went to a few different dealers. The other dealers ma My daughter who was in an accident on Jan 7th, needed to replace her car. We searched online and went to a few different dealers. The other dealers made us feel uneasy, they seemed very unprofessional. They offered no warranty on the used vehicles. We saw this 05' Vibe, and went to "look" at it and we were all impressed with the staff. We were not expecting to buy it that night, but they made it possible and we got to take it home that night. She loves her car. Thanks to Chris and Aaron! More
Everyone was super nice and helpful! I found a 2015 Cadillac XTS Platinum on the Lima Auto Mall website that I was interested in. Because I live 3 hours away from the dealership, I initi I found a 2015 Cadillac XTS Platinum on the Lima Auto Mall website that I was interested in. Because I live 3 hours away from the dealership, I initially corresponded via email with Jason Wright. Jason was great about answering all of my questions quickly and getting me a quote for my trade in (I needed to have this information before I could commit to making the drive to the dealership). Once I got to the dealership for a test drive Jason and Robert Crist were extremely courteous. I test drove this car, and they were very understanding when I asked to test drive a new 2016 XTS Luxury model so that I could compare the two (since they had different engines/features). I ultimately decided on the 2015. I've bought many new cars over the years (this was actually my first used car) and I've been treated "not-so-great" by a lot of dealers. But there wasn't a single person at Lima Auto Mall that wasn't totally courteous and treated me with respect. I wouldn't hesitate to recommend Lima Auto Mall to anyone looking to buy a new or used car. More
Thank you We just purchased our Cadillac SRX from the Lima Auto Mall and Steve Morrison. Steve was very knowledgeable about the Cadillac and very pleasant and We just purchased our Cadillac SRX from the Lima Auto Mall and Steve Morrison. Steve was very knowledgeable about the Cadillac and very pleasant and easy to deal with. We would highly recommend this salesman and this dealership! More
Car purchase Our experience with our salesman, Robert Crist and Finance Director, Aaron Brougher was seamless and enjoyable. Our questions were answered effortles Our experience with our salesman, Robert Crist and Finance Director, Aaron Brougher was seamless and enjoyable. Our questions were answered effortlessly , service was speedy. We certainly will recommend this dealership to others. Before our visit to the dealership, our phone conversations with Jason Wright were very helpful in our decision to buy. More
Very Good!! I had been looking for a few months for a suv. I found a 2015 Equox. I had a specific payment I wanted to be at. Jason the finance guy, worked really I had been looking for a few months for a suv. I found a 2015 Equox. I had a specific payment I wanted to be at. Jason the finance guy, worked really hard for me, and got me a great rate and the payment I wanted. Chris was my sales guy, he did a great job getting everything put together and showing me the features of my new Equox!! I will diffenty go back there and recommend them to all my friends!! More
Used car shopping-great experience Rob Crist did an excellent job in helping us make our purchase. Knowledgeable, great customer service and professional. He was down to earth, very fri Rob Crist did an excellent job in helping us make our purchase. Knowledgeable, great customer service and professional. He was down to earth, very friendly and made it a pleasant experience by not taking a high-pressure sales approach. We will definitely look to Rob for any future purchases...new or used. More
2010 Milan Very pleased with the way Rob and Jason pointed us to a best price/ auto selection to help purchase a used car for my daughter. This saved us a lot o Very pleased with the way Rob and Jason pointed us to a best price/ auto selection to help purchase a used car for my daughter. This saved us a lot of time and resulted in a great deal since we already had made comparisons from other dealers. Rob provided a very courteous and no pressure experience and would do business with him again. More
Excellent experience Just purchased an used Honda Ridgeline (12/28/15). We drove 2 hours to test drive the vehicle. Rick Jones was knowledgeable about the vehicle, its his Just purchased an used Honda Ridgeline (12/28/15). We drove 2 hours to test drive the vehicle. Rick Jones was knowledgeable about the vehicle, its history and previous owner. There was no pressure, gimmicks, scams or anything of the sort. The entire purchase process was detailed at every step; they went beyond to ensure our comfort and understanding of all terms. The asking price was well below market value (according to independent sources), and I had a firm understanding of the market, so I did not attempt to negotiate on it. However, the sales manager Ryan Swaney did work with us on our trade-in value. We left there feeling satisfied and happy with our purchase; presumably a fair deal for both sides. More
Overall great The overall experience was great and they got to the point and was pretty quick. That's compared to other dealerships I've visited. Very friendly. The overall experience was great and they got to the point and was pretty quick. That's compared to other dealerships I've visited. Very friendly. More
Excellent no pressure experience with sales people Excellent experience. Salesman Mike Tanguay was very pleasant to deal with. It was nice having a no pressure sales deal from Mike. Aaron Brougher, fin Excellent experience. Salesman Mike Tanguay was very pleasant to deal with. It was nice having a no pressure sales deal from Mike. Aaron Brougher, finance director was extremely pleasant and helpful with the financial part of the transaction. I would recommend this dealer to anyone. More