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Lima Auto Mall - Service Center

Lima, OH

4.8
559 Reviews

559 Reviews of Lima Auto Mall - Service Center

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August 07, 2025

As always, top notch service at Lima Auto Mall. This is the reason me and my family are repeat customers. I bought my 2009, 2017, and 2024 Chevy Traverse from there. My husband has bought all of hi More

by THOOKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Ryan was great morning was pretty busy he had allot of demands to service people at once but he got through he exsplained the details and I had my car back same day thank you. More

by shonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan service department
August 06, 2025

Every time I come in, I have a pleasant experience. The people that check me in are excellent and very helpful. I can’t imagine going anywhere else. More

by STEINERRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

been having my 2018 silverdo serviced here sence I bought it here, so far so good. More

by JCJWILSON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

I recently had recall work done at this dealership and was very impressed with the experience. The team was quick, efficient, and kept me informed throughout the process. Great communication and no hassle More

by SHANNON.ACKERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Adam is very nice, pleasant and explains the wait expectations. The lady in the service billing department also very friendly and pleasant, explains our service invoice and directs us to where to fin More

by lklambert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

My service experience was excellent. Keith Shockency took care of picking my car up and getting the service done. More

by BILL@LEAHYFAMILYCARE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Great service department. Clear and precise explanation of issues and problems. Discussed best repairs to fix the problem. More

by JR24242001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Friendly staff, good reliable service. Easy to schedule and honest technicians, nice to use coupon and GM points. More

by KLONG831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

They changed my oil. I was very pleased with the job. I would recommend them for service. More

by dpark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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