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Lima Auto Mall - Service Center

Lima, OH

4.8
548 Reviews

548 Reviews of Lima Auto Mall - Service Center

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March 23, 2020

THE BEST!!! Great dealership with awesome facility and absolutely amazing employees!!! Always friendly and helpful. Not afraid to go the extra mile to help a cust More

by cljoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Keysor, Caleb Lovejoy , Eric Maenle
March 21, 2020

Dealer is definitely the best in service and always has taken great care of us. They always go over your vehicles inspection with you and treat you like family. More

by salyers88
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
March 19, 2020

Oil change / tire rotation Polite service employees, work done on time. No pressure to do extra work not needed at this time. Shuttle driver was very personable. Thank you. More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
March 18, 2020

I was very pleased with the service done to my van. I had it brought in due to an oil leak and many other problems were found, and fixed! Everything was done in a timely manner and works great! Thanks for ev More

by JessiP
Recommend Dealer
Yes
Employees Worked With
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lovejoy, Eric Maenle
March 17, 2020

Best in town I called Jeff in Service with an issue with our car, we couldn't get the car into the dealership until after the shop had closed on a Friday evening, More

by JIML5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Fast, friendly, affordable quality Took care of me right away. Explained needs and options well with no pressure. Washed vehicle when done. Always a great service experience and they More

by goeckefarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry
March 11, 2020

Great Service dept. Great service dept. Eric goes out of his way to make sure everything is done correctly and on time. I asked him for a new battery for my remote and he More

by jimbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
March 11, 2020

Great service over and above what I expected Was treated very nicely and my car was worked on promptly. Afterwords they even washed it. Great experience and a nice comfy lounge. Will be back next More

by shanegilroy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

friendly respectful My appt was t 1pm Auto taken right away and brought back i sufficient time OIl change inspection and tires rotated With Steve a check of the naviga More

by charski0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Morrison, Eric Maenle
March 10, 2020

Absolutely great. Very efficient and friendly. A+ service. They gave me an appointment the same day I stopped in. They go above and beyond helpful. I certainly would More

by JACKIE M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn't get names.
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