Lima Auto Mall - Service Center

The work was done on schedule, I was able to use a loaner car, and the repair to the drivers seat was satisfactory. car, and the repair to the drivers seat was satisfactory. More

LIMA AUTO MALL DEALERSHIP IS THE BEST IN THE AREA. THEY HAVE AWESOME SERVICE MANAGERS AND TECHS. THEY GO OUT OF THERE WAY TO SERVE YOUR NEEDS FOR SERVICE. THEY HAVE AWESOME SERVICE MANAGERS AND TECHS. THEY GO OUT OF THERE WAY TO SERVE YOUR NEEDS FOR SERVICE. More

Experience was mediocre. The shuttle driver was very nice but the service managers seem preoccupied and quite pushy on up-selling The shuttle driver was very nice but the service managers seem preoccupied and quite pushy on up-selling More

As always the folks in the service department are top notch, they explained everything and all of the work on our car was done fast. Very pleasant to work with. notch, they explained everything and all of the work on our car was done fast. Very pleasant to work with. More

Always courteous and professional … the Courtesy car is a nice touch while you are waiting. nice touch while you are waiting. More

Mechanics are very. .very rude at times and unprofessional.As a Lima Auto mall customer ,who have purchased at least 5 or 6 vehicles in the past 7 -8 years I was expecti .very rude at times and unprofessional.As a Lima Auto mall customer ,who have purchased at least 5 or 6 vehicles in the past 7 -8 years I was expecting just a little courtesy. Hoping we don’t have to keep having an issue with that one employee. More

Did a great job getting the truck fixed right and fast. Only complaint is they asked if I wanted it washed and I told them yes. Got the truck back and it wasn't washed. Thats the 2nd time this has happen Only complaint is they asked if I wanted it washed and I told them yes. Got the truck back and it wasn't washed. Thats the 2nd time this has happened. If your not gonna wash it don't ask if I want it washed. Other than that great job! More

Was very attentive and keep me informed what was going on while I was there while I was there More

No parts in stock, didnt want to see any issues i was having with the vehicle. having with the vehicle. More

Friendly people and good service. Customer lounge was clean and comfortable! Vehicle was.done in good time Customer lounge was clean and comfortable! Vehicle was.done in good time More