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Lima Auto Mall - Service Center

Lima, OH

4.8
489 Reviews

489 Reviews of Lima Auto Mall - Service Center

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December 07, 2018

Fast, thorough, efficient! We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They ar More

by HKJ1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Chris Kiefer, Robert "Spanky" Mulcahy
December 06, 2018

Always ready to help My iPhone stopped connecting to my car. I stopped in and the young man efficiently fixed the problem at no cost. Thank you very much. More

by dmontgomery29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure on the name of the employee
December 06, 2018

Great customer service very friendly fast service when they got my car done I didn’t have a ride they sent a driver to pick me up. I would highly recommend them to service More

by KYOUNG51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2018

Light bulb change & oil change As usual, they were thorough in their review and explanation of what was needed and the time involved . The bumper needed moved back in order to get t More

by MSTECHSCHULTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
December 04, 2018

Replacement wheel center cap After a recent oil change, we noticed our whee center cap was missing. Stopped by service department. They ordered a new one, came in 2 days and the More

by bkiracofe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

service I love the Lima Auto Mall. They go way out of their way to schedule you and address any concerns about your vehicle. They all so kind and helpful ever More

by MARCIA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
November 28, 2018

Oil change I was able to drop the car off before an appointment and they shuttled me to and from the appointment while they changed the oil. More

by HMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver
November 28, 2018

One call and done! I called, got in the same day and my car was ready in less than an hour. After coming back from vacation and a thousand errands to run, not having to More

by Ms Vett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
November 26, 2018

Excellant service I recently had my Trailblazer in for some expensive maintenance repairs. Dave Conrad was very kind in getting my vehicle in quickly and explaining in More

by MARYJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Conrad
November 18, 2018

Super I don't think I could get better service or treatment any where !!! WHAT A GREAT Team , at Lima Auto Mall !!! Thanks for the super service !!! More

by pford002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Taylor
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