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Lima Auto Mall - Service Center

Lima, OH

4.8
541 Reviews

541 Reviews of Lima Auto Mall - Service Center

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April 05, 2019

Awesome experience as always I have always felt I was treated fairly and with respect. My repairs have been taken care of in a timely manner. Keith was very good in explaining wh More

by MARYJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
keith, eric and caleb in service
April 04, 2019

Good deal Depend on they doing good service i heen lifetimd at lima auto mall since 1990 ishs bought 5 cars it so experienced me. They are great sevices More

by wilddeafgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
March 30, 2019

Excellent service Very fast and reliable service . Always get the job done thank you Lima auto mall !! All my service needs met and thank you again very satisfied More

by ALISSIAJACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2019

My morning at lima auto mall Right on time of my ,appointment. Out in 45 minutes. Everything done, and even a wash job.very well done.that is why I have used lima mall Chevy for More

by Jcoops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
March 28, 2019

BACK AGAIN!! Friendly, clean, explained the service and future service needed. What else can I say? Will be back! Oil change, tire rotation ,car wash, Coffee More

by hpauff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

Great service. Very clean and clear. The guys helped me out quickly and efficiently. I was not kept waiting and they communicated everything clearly to me. The facility was clean and my c More

by vangorderj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
March 26, 2019

Power steering went out Had my truck towed, gave me a loaner(brand new truck) and fixed my truck without any hassles. Excellent customer service and explanation of the issue. More

by KURTOATES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2019

Oil Change and tire rotation I brought my vehicle in for routine maintenance. The service department is excellent. Never a complaint. With other dealerships I would always need t More

by jfletch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Perry service technician
March 24, 2019

Maintenance/Escalade Lima Auto Mall's staff is always ready to greet me and very professional when I take my vehicle in for maintenance. The job is always done in a timel More

by LBONIFAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kuhlman
March 23, 2019

They Treat the Customer Right Once again the service department at Lima Auto Mall has come through for me. My truck wouldn't start leaving work late one night. Had it towed to Li More

by PDK622001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
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