Lima Auto Mall - Service Center

The service department performed an oil and filter change The oil and filter change was done efficiently and at a reasonable cost. Rotation of tires was not done since the front tire tread was higher than rea The oil and filter change was done efficiently and at a reasonable cost. Rotation of tires was not done since the front tire tread was higher than rear tire tread. More

Fast, Friendly service Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me jus Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me just like family! More

Happy customer Very pleased. Staff were very polite. They told me when my car would be ready, and it was. They also shared with me that I needed new tires before Very pleased. Staff were very polite. They told me when my car would be ready, and it was. They also shared with me that I needed new tires before winter. More

Oil change, maintenance check up They got me in for my appointment on time. Nice waiting area while they worked on my vehicle. Gave me an easy to read summary of my maintenance check They got me in for my appointment on time. Nice waiting area while they worked on my vehicle. Gave me an easy to read summary of my maintenance check up. Everyone there is always so nice and friendly! I even ran into my salesman who went out of his way to say hello and ask how things were going. More

Friendly very helpful. Great service. Would recommend to my friends. Car was done when promised. Did what I ask and more. Explained problem and what they did to fix it. Great service. Would recommend to my friends. Car was done when promised. Did what I ask and more. Explained problem and what they did to fix it. More

Good friendly service Very friendly and helpful people. I needed ride to and from the rental car company and the courtesy car was able to help. I was surprised though to fi Very friendly and helpful people. I needed ride to and from the rental car company and the courtesy car was able to help. I was surprised though to find that Cadillac dealer did not have a loaner car available More

Just had Oil Changed but you Did not wash my truck My truck was supposed to be washed but it was not. This did not make me real happy. I was asked when I called to make my appointment if I wanted it My truck was supposed to be washed but it was not. This did not make me real happy. I was asked when I called to make my appointment if I wanted it washed. I said yes. The service was not done. More

Great service/Friendly Staff I Purchased myCadillac at Lima Auto Mall And return for service there every time due to the friendly people working there and their efficient service I Purchased myCadillac at Lima Auto Mall And return for service there every time due to the friendly people working there and their efficient service. More

Amazing experience as always! Top notch service...friendly, personable workers. Hats off to Lima Auto Malls service department! I really like that they know my name, review my need Top notch service...friendly, personable workers. Hats off to Lima Auto Malls service department! I really like that they know my name, review my needs, and then talk to me about what was done to my vehicle with a checklist for my records. More