Lima Auto Mall - Service Center

Usually good, but this last service I was extremely disappointed. They did not look at everything I requested and instead said "We went through the 21 points." Then I asked about my under-seat compart disappointed. They did not look at everything I requested and instead said "We went through the 21 points." Then I asked about my under-seat compartment if they could fix it or let me know if I needed to buy a new one. He said "that was not on the order, so you will have to make another appointment." More

Fast friendly and thorough. I can always count on the team at Lima Auto Mall! I can always count on the team at Lima Auto Mall! More

nice and friendly staff called me when my vehicle was ready,and shuttle drivers were friendly ready,and shuttle drivers were friendly More

They were Very helpful, timely service, checked for warranty work, very satisfied with our service. warranty work, very satisfied with our service. More

RIGHTEOUS. WOULD RECOMMEND. THESE GUYS ACTUALLY LISTEN, AND HAVE A BRAIN. SIMPLE, BUT HARD TO FIND THESE DAYS. GREAT JOB, OHIO! WOULD RECOMMEND. THESE GUYS ACTUALLY LISTEN, AND HAVE A BRAIN. SIMPLE, BUT HARD TO FIND THESE DAYS. GREAT JOB, OHIO! More

Took a long time to finally diagnosis electrical problem but didn't want to replace parts without knowing for sure what exactly caused the problem. but didn't want to replace parts without knowing for sure what exactly caused the problem. More

Outstanding service, attention to detail, gracious behavior, kindness, looking out for the needs of my vehicle. behavior, kindness, looking out for the needs of my vehicle. More

Very friendly always ready to help with what ever my problem may be when I come in problem may be when I come in More

Got me back o the road but have taken there every other oil change and never mentioned brakes were worn but yet this time I had to replace all 4 pads and rotors. Think it could have been avoided if service oil change and never mentioned brakes were worn but yet this time I had to replace all 4 pads and rotors. Think it could have been avoided if service would have checked throughout the previous times as they stated on receipt they did More

Had great service in the service dept. Good communication from Ryan in the Service Dept. Good communication from Ryan in the Service Dept. More