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Lima Auto Mall - Service Center

Lima, OH

4.8
489 Reviews

489 Reviews of Lima Auto Mall - Service Center

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September 08, 2022

As usual, nothing but the BEST. ....performance, workmanship and best communication so everyone is on the same page, Thank-you all !!! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
September 02, 2022

Lima Auto Mall always treats you like a member of their family.In and out very fast with quality service More

by salyers88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
August 05, 2022

i am satisfied with the service. My wait time was not very long, which is good. More

by tajoy4j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maenle
August 03, 2022

Great service with a smile. The service department communicated very well with me on what was needed to get my vehicle back on the road again. More

by PKESLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
July 30, 2022

They are amazing the people are so nice and wonderful they are very helpful 😊 and kind More

by MARISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Eric Dalrymple
July 23, 2022

I had quick friendly service. I was offered a car wash but didn’t take the car wash. More

by EBLAZER99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
July 22, 2022

Customer service was awesome an Eric was very knowledge an handled everything was outstanding an smiling More

by BELONZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle
July 16, 2022

The service workers are professional and courteous. They diagnose problems quickly and accurately. Repairs are done as quickly as possible. More

by Country girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry, Eric Maenle
July 13, 2022

Great sales staff Dan,Ryan and Josh. Good service and body shop . sales goes out of there way to get what you need More

by DWATTERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cherkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maenle, Eric Dalrymple, Aaron Brougher
July 09, 2022

Courteous. Explain things clearly. Done in a timely matter. Took time to explain exactly what was needed. More

by JANI_D1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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