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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,272 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,272 reviews

September 23, 2025

Not thorough, poor customer service, no follow up. I will not be returning to this facility for a oil change again. More

by gsantarosal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
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September 23, 2025

Both Ruben and Ruben Jr. were great. Super helpful and nice guys. I would recommend them to anyone looking for their new car! More

by FGAMEZANDRIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben & Ruben jr.
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Sep 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 23, 2025

This dealership provides excellent service and great communication. Their work is top notch as is the Service Writer, Ben Owings. More

by johncvirus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Sep 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 22, 2025

They're work and their customer service have always been very good. I am pleased with all the work they have done on my vehicles. More

by chickieskid0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Sep 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 21, 2025

Always great customer service and always quick about getting vehicle in and out No issues recommend for all your services More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Blondina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Camerena
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Sep 21, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 20, 2025

I was able to coordinate an appointment with Ben, by phone, without interrupting my travel schedule. The service was concluded and timely as promised !! More

by tahoesawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Sep 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 19, 2025

I had an experience that was easy. The dealership was daunting but Robert made it easier. More

by doug_stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear you had an easy experience with our team at Lithia Chrysler Jeep of Reno. If there's anything else we can assist you with, feel free to reach out.

September 19, 2025

What did they do for $1000, not sure, the invoice just said passed. Did they flush brakes change the oil, or replace belts? 2017 gr cherakee. 38,000 miles. How can a 2017 be perfect with nothing needed? More

by mthjdh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
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Sep 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us. It's great to learn that you were satisfied with the detailing of your vehicle. However, I would appreciate the opportunity to speak with you to address your experience with our Service Department regarding the maintenance of your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

September 18, 2025

Ben Owings is an outstanding service advisor and represents your dealership in a very professional manner More

by stapogna0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Sep 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 18, 2025

Great customer service efficient very personable Great location, knowledgeable fast service Nice, fun , friendly,wonderful More

by evaluvbrian
Recommend Dealer
Yes
Employees Worked With
Fernando and Jared
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Sep 19, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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