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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,389 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,389 reviews

November 03, 2025

Very straight forward, I like the communication and to me everyone does an outstanding job and I know my vehicle is very well maintained. More

by rossm330
Recommend Dealer
Yes
Employees Worked With
Luke's
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Nov 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

November 03, 2025

Phenomenal customer service. Friendly technicians. Helpful service people with a can do caring attitude. Wish the dealership where I got my Jeep was that responsive. More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Nov 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2025

This is the best dealer in Northern NV. We always feel like family when purchasing a vehicle. More

by SHANNA.CORNWELL47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Nov 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2025

Great customer service . Overall good experience Would recommend Fernando and like to work with him again . More

by amysegura16
Recommend Dealer
Yes
Employees Worked With
Fernando
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Nov 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 02, 2025

Service department was difficult to deal with. Had to phone in a favor to one of your salesman to get a reasonable solution with the service team. Bob was not helpful on his own. More

by shawnjsmithforever
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Nov 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent experience with our Service Department regarding the customer care and communication you encountered. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

November 02, 2025

We were treated with respect as always. Great experience. We love this dealership and would always recommend More

by FRIENDS4KURTIS
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Nov 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We appreciate your recommendation and look forward to serving you again at Lithia Chrysler Jeep of Reno.

November 01, 2025

Special thanks to Ben as he found that the repair was covered by the extended warranty More

by RCNELSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 01, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

November 01, 2025

Fantastic service, always deliver when the vehicle is promised. I really enjoy working with your service team. More

by tajvegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Nov 01, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

November 01, 2025

My feeling is after service a vehicle should be washed etc Vacuumed and engine steamed More

by Budmcmurray
Recommend Dealer
Yes
Employees Worked With
Ben My feeling is after service a vehicle should be washed etc
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Nov 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We appreciate your ideas on service touches like washing and engine steaming. Our team at Lithia Chrysler Jeep of Reno will keep this in mind.

November 01, 2025

Ben handled everything for us. He call us with updates. Ben was very courteous and had the truck ready when we came in to pick it up. More

by JEZ2MICHA
Recommend Dealer
Yes
Employees Worked With
Bem
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Nov 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

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