Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,081 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
Contact Dealership
View Awards

1050 East Plumb Ln #100

Reno, NV

89502

Directions

By Type

Showing 3,081 reviews

June 17, 2024

Everyone very helpful and friendly Knowledgeable of their job and professional Makes the car buying very easy More

by BLEROYRUBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Ruby! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 17, 2024

Was more worried about what he could up charge me on oil changes and everything else then getting my truck fixed very bad advisor More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 17, 2024

We had a great service with no problems. Fernando Rivas has very professional and polite. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rivas
Report | Print
Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the professionalism and politeness of our team at Lithia Chrysler Jeep of Reno. We're pleased to hear about your experience with service.

June 17, 2024

I appreciated the professionalism, patience and knowledge of the team. It’s comforting to know the service team is helpful. More

by SFUZFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the professionalism and helpfulness of our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 16, 2024

Service was great and on time. Dana runs a very efficient operation. My thanks. JM More

by JWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the service efficiency at Lithia Chrysler Jeep of Reno. We appreciate your acknowledgment of our team's effort to ensure great service delivery. Your satisfaction is very important to us.

June 16, 2024

Ben, service advisor was great and Load ticking sound from engine is fixed. Thanks Ben Owings and mechanic who worked on my truck. More

by JBORJA2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We're glad our team could successfully address the ticking sound in your engine. Your acknowledgment means a lot to us.

June 16, 2024

I don’t do cookies. I will say my experiences with the Service and Parts Departments has been very positive each time we visit. Very patron listening service. Deals with More

by MPIRETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings excellent!
Report | Print
Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experiences with the Service and Parts Departments at Lithia Chrysler Jeep of Reno. We're glad to hear that our team meets your needs efficiently. Your feedback is valued and appreciated.

June 16, 2024

Roman Gomez is the best! He really made my dream come true!! I came in wanting just general info around if a trade in would be possible, and walked out with the car of my dr More

by CHLOEDANGTRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez and Brian Bowley
Report | Print
Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. We're happy to hear that we could assist with your trade-in and vehicle purchase. Your feedback is greatly appreciated.

June 16, 2024

Was a very pleasant experience, Dirk was very comfortable to work with and Tony made sure we were covered for our own good with the extended warranty option. Both very real and trustworthy professionals. More

by LSHERFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience. It’s reassuring to hear that our team provided comfortable and trustworthy service, ensuring you felt well-informed about your warranty options at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 16, 2024

Ben Owen’s is such a great service rep. He is always quick to address our vehicles and checks in on us after to make sure the repairs or service was done right. More

by timothy.broadway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
Report | Print
Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the high-quality care our team provides at Lithia Chrysler Jeep of Reno. Ensuring your vehicle is well-maintained and following up after services are part of our commitment to you.

1
...
104
105
106
...
309