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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,150 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,150 reviews

June 13, 2024

I've had only good experiences with Lithia . Tony in the service dept is great to work with and I really appreciate the shuttle service ! More

by Dennissteele70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experiences at Lithia Chrysler Jeep of Reno. It's great to hear that our service department and shuttle service met your expectations. We appreciate your feedback and look forward to continuing to serve you.

June 13, 2024

Great people nice to do business there. Always go got of their way to assist my needs. More

by Hellcat shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun langis
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Jun 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about Lithia Chrysler Jeep of Reno. We strive to provide excellent service and appreciate your recognition of our efforts in assisting with your needs. Your satisfaction is very important to us.

June 12, 2024

Tony is always the best and super informative. I won’t take my vehicles anywhere else. After Reno Dodge sold, I was happy to find that a lot of their great mechanics came over to Lithia. It’s hard More

by JULIE.CASTILLO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback regarding our team at Lithia Chrysler Jeep of Reno. It's great to hear that you've found the service and support you need. Thank you for choosing us for your vehicle care needs.

June 12, 2024

Ben was super helpful and responsive. I was very impressed with the quality of service and how quickly they were able to get my Jeep back on the road. I had a catastrophic engine fail More

by Ben Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Owings
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Jun 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience regarding the engine replacement and service on your Jeep at Lithia Chrysler Jeep of Reno. Our team strives to provide effective and timely solutions, especially in challenging situations like yours. We're glad we could assist in making the situation bearable.

June 11, 2024

We were pleased with the vehicle that we purchased, and all four of the gentlemen that we worked with. Tony, Richard, Jose and Colby👍🏻 More

by KPALADINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Richard, Jose, and Colby. All 5star.
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Jun 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Jun 19, 2024 -

KPALADINI responded

Yes, very satisfied

June 11, 2024

Sales agents were very helpful and answered my questions about the used car I wanted to purchase. The process was easy and smooth More

by ATMFIXER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
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Jun 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our sales agents provided helpful assistance and made the purchasing process easy for you. We appreciate your feedback.

June 11, 2024

Ben is awesome and is always friendly, helpful and professional. I have had no problems getting the help I need. More

by rescuedone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service. Gets a 5 out of 5 stars
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Jun 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 11, 2024

Very friendly and knowledgeable. It was a pleasure working with everyone from our salesman and the finance guy to the wonderful woman who scheduled our minor maintenance issue. We lo More

by HANALEAARABIANS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on your experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team provided helpful and friendly service throughout your purchasing and maintenance process. Enjoy driving your Jeep!

June 11, 2024

Everyone was very friendly and happy to help extremely fast to get me on my way, More

by jerry92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Jerry, thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2024

I am used to dealerships washing the cars before returning to customers, especially if they are in the service department for 2-3 days or more. Came back dirty, seems dirtier than when I dropped i More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bennet
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Jun 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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