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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,988 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,988 reviews

May 02, 2024

Good service people and the mechanics excellent work. The car was done on time and they even have a shuttle for getting to and from the shop. More

by Steve Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Steve, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 01, 2024

They’re doing very good and they’re conscientious about time and about labor cost too! They assessed the problem and fixed it promptly. More

by J.HARRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 01, 2024

Charles Sebastian is the best service advisor I’ve ever had. Calm methodical and accomodating. More

by Vbroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback!

May 01, 2024

Ben Owings is so helpful and knowledgeable. He is an asset to your dealership. I followed Ben from his prior position with another dealership! Fernando is great also. If Ben leaves, I lea More

by thomas82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thomas, Thank you for your very kind review. Ben and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

May 01, 2024

Fernando is always taking care of me like a champ! I’d recommend this place to anyone! More

by pawel.kozlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Pawel, Thank you for taking the time to share your thoughts on working with Fernando and our team. We're glad to hear we delivered such a great experience!

May 01, 2024

Repairs completed in a timely manner and Charles is the utmost professional, start to finish! More

by Cynthia Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Cynthia, and look forward to your next visit.

May 01, 2024

Great Dealership! They have really good service and they definitely want the best for the purchaser More

by DYLANHUSTED14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Saenz
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Dylan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2024

Dave is the best sales person I’ve ever worked with. Without Dave I would’ve never purchased a Jeep from Lithia. Dave is truly a good asset to your team! More

by GREEN_ENERGY_TEAM_ONE
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with David, and it was a pleasure having you at the dealership. Congratulations on your new Jeep! We appreciate your review!

May 01, 2024

Not really friendly. I’ve come in 3 times for oil changes and not once has anyone smiled or was friendly. Seems like a chore to help me. I don’t need anyone going above a More

by ELIZABETHOLIVAS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No ñame.
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May 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Elizabeth, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 01, 2024

Thank you to everyone in service including the ride to and from home. Job well done! More

by redmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in service!
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Tony and our service team appreciate your business and hope to see you again soon!

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