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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,978 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,978 reviews

March 22, 2024

They took advantage of my situation of not being from the country or the area and gave me a ridiculous interest rate with a high price. As im unfamiliar with credit, I got pressured into the decision and was More

by shaynemmiller
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Donlevy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, Shayne, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 21, 2024

Top place for car services and a friendly smile! Highly recommended, especially for honesty & expertise. More

by Tiger123
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 20, 2024

Excellent. Jared did a great job getting me in and out timely at both drop off and pickup. He was very professional and courteous. More

by lylekibbe
Recommend Dealer
Yes
Employees Worked With
Jared in Service
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Jul 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 20, 2024

Good service and Jarod was polite and helpful Would recommend lithia jeep to anyone needing excellent service and will definitely go back More

by itasca29
Recommend Dealer
Yes
Employees Worked With
Jarod.
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Jul 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2024

Very friendly and professional. Took time to answer all questions. Very enjoyable experience did not feel pressured. More

by zoey851
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Seanz
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Mar 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Zoey, Thank you so much for your kind words for Juan, and for taking the time to leave us this wonderful feedback!

March 20, 2024

I always appreciate customer service. That's what Charles does!! Servicing your car can be stressful at times. He's got great communication. More

by Lena05
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lena, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Charles know if we can be of further assistance.

Mar 20, 2024 -

Lena05 responded

Thank you Charles for the great care and time you take with us!

March 20, 2024

Efficient. Friendly. Knowledgeable. Helpful and not aggressive in their sales approach. Happy from start to finish. More

by CARYNFISHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Q.
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Mar 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 19, 2024

Great place you buy a vehicle Lithia Chrysler Jeep is a great place to purchase a vehicle. I have bought several and they always take care of me. More

by mike3723
Recommend Dealer
Yes
Employees Worked With
Roman Gomez Derrick Wiliford Scott Wiliford
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Mar 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, Mike, and we hope to see you again!

March 19, 2024

Jared was great. He was responsive, and the work was completed in a timely manner More

by denasloope
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

March 18, 2024

Friendly, professional, accommodating They were very communicative with me about everything that was going on with both of my cars. More

by LISABANES
Recommend Dealer
Yes
Employees Worked With
Charlie and Ben
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Mar 19, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

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