Lithia Chrysler Jeep of Reno

I was home I’ll and had to send my grandson in to the dealer to get my service. The person I spoke with was very helpful and followed my instructions dealer to get my service. The person I spoke with was very helpful and followed my instructions More

I have found this dealership very responsive and professional. They answer my questions explicitly but in terms that I can understand. I'm very happy with their service. professional. They answer my questions explicitly but in terms that I can understand. I'm very happy with their service. More

I was very pleased with the service and attention I received this last visit. I was able to get my car looked at and fixed in a very timely manner as well as receive the convenience of transportation b received this last visit. I was able to get my car looked at and fixed in a very timely manner as well as receive the convenience of transportation back home, More

very pleased with the speed of repair, the cleaning done to correct damage from leak and the communication done with each step. to correct damage from leak and the communication done with each step. More

The dealership was clean and offered great customer service. We were able to be in and out in less than 2 hours. Ruben was also very good at his job and would recommend him any tim. service. We were able to be in and out in less than 2 hours. Ruben was also very good at his job and would recommend him any tim. More

Tony provided excellent customer service during my Mopar Lift and Brake Controller installation. He was kind and very friendly. Tony communicated with me very well during the whole process. He kept me infor Lift and Brake Controller installation. He was kind and very friendly. Tony communicated with me very well during the whole process. He kept me informed and he also answered all my questions. Additionally and most importantly Tony listened and addressed all my concerns! He went above and beyond to make sure I was satisfied. More

The dealship is great My experience was fast and friendly. They told me what i needed for my vehicle friendly. They told me what i needed for my vehicle More

The customer service at this location is too notch. The service reps are extremely professional and always respond quickly to questions and concerns. The customer waiting area is clean and spacious. I The service reps are extremely professional and always respond quickly to questions and concerns. The customer waiting area is clean and spacious. I recommend their service department to all Jeep owners. More

For starters. .... Ive been a Jeep owner for 33 years now and driving my 10th wrangler. After moving upstate we were fortunate to find the Lithia family. I wouldnt .... Ive been a Jeep owner for 33 years now and driving my 10th wrangler. After moving upstate we were fortunate to find the Lithia family. I wouldnt take my vehicle to any other dealership for service !! From an oil change to warranty work or out of pocket repairs. Dont make the mistake of going anywhere else. Staff always reaching satisfaction grade of 100/100 ... honest , friendly , courteous and most important knowledgeable on the brand which means things are done right the 1st time, with no surprises come payment time. More

I am very impressed. Compared to the dealer I had been using, they listen, and they take you seriously. They found and solved multiple problems that I have been having fo Compared to the dealer I had been using, they listen, and they take you seriously. They found and solved multiple problems that I have been having for over a year and that the previous dealer refused to even acknowledge. Bob Pearce is also completely on top of making sure you are in the loop with the repair technicians activity. More