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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,065 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,065 reviews

December 29, 2023

Polite knowledgeable understanding Clean comfortable convenient. I appreciate the shuttle service. Jeep repair service was quick. More

by brendaktate
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 29, 2023

Came to dealership for warranty work. Service was great and repair was fixed quickly while I waited. More

by cycle_tahoe
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 29, 2023

It is always a great experience to have my RAM serviced at Lithia Chrysler Jeep of Reno. More

by mprios65
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

December 28, 2023

Very friendly, courteous and professional. They got me into service quickly. I was only there for 45 mins, tops! More

by PDR
Recommend Dealer
Yes
Employees Worked With
Ben initially, then another young man in service. Both were 5's
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Dec 28, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 28, 2023

Everyone was very helpful They got me in and out I always have a great experience at there. That is why I have made that my place for service on truck More

by POLLARDTERRY684
Recommend Dealer
Yes
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Dec 28, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Terry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 28, 2023

Rueben and the Lithia team were very positive to work with and did everything possible to make the transaction smooth and simple. More

by mulks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ruben met your expectations. Congratulations on your new vehicle and thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

December 28, 2023

Service was great. Fixed my car. Turned it in with out bird xxxx on. Got it back covered in bird xxxx. Not thrilled. More

by CALVINCOOK5823
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 28, 2023 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 27, 2023

Great service. Low pressure very knowledgeable Good experience, I would do business with Ashton again, and would recommend my friends to him if they're looking for More

by TWO4THOMAS
Recommend Dealer
Yes
Employees Worked With
Ashton
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Dec 27, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Ashton was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 26, 2023

Terrible communication, unkind customer service, and incredibly unorganized. No part of my experience was enjoyable. More

by Paigepickel
Recommend Dealer
No
Employees Worked With
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 26, 2023

Fernando was very helpful. He got everything done and a very timely manner and got me out the door ready to go. The only issue, is my Jeep is still requesting me to get an oil More

by caddvandu
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno!

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