Lithia Chrysler Jeep of Reno

Fast friendly service ! Excellent sales and service...what more do you need? Although John Baker is not listed he made this entire experience worth buying here. The follow Excellent sales and service...what more do you need? Although John Baker is not listed he made this entire experience worth buying here. The follow with Chris in Service sealed the great experience...thanks. More

Pleasant experience Charley was a joy to work with. Told me what to expect, kept me informed during the service process and mage sure I understood the bill and was happy Charley was a joy to work with. Told me what to expect, kept me informed during the service process and mage sure I understood the bill and was happy with the work. More

Oil change Went to Lithia Jeep for an oil change on my Jeep and it was done when they said it would be and even a courtesy ride back to my work! Went to Lithia Jeep for an oil change on my Jeep and it was done when they said it would be and even a courtesy ride back to my work! More

Great service! I was very happy with the service I received by Neil he was very helpful and professional. He made the car buying experience actually enjoyable. I was very happy with the service I received by Neil he was very helpful and professional. He made the car buying experience actually enjoyable. More

Transmission gasket Transmission fluid had leaked onto the garage floor. I called the next day and was able to leave the car that afternoon on a Wednesday. When they we Transmission fluid had leaked onto the garage floor. I called the next day and was able to leave the car that afternoon on a Wednesday. When they were unable to finish the work on Friday, a mechanic worked on Saturday to finish the job. I was very grateful for that, as it is my only car. Since I purchased the Jeep from Lithia, I had hoped to be offered a loaner car when it took an extra day or possibly over the whole weekend. That service used to be available, and is something that I may ask about when I am ready to purchase my next SUV. Monica Palmer More

No pressure This is my second purchase from Lithia I have liked the salespersons no pressure approach to selling, allowed me to take the time needed to consider This is my second purchase from Lithia I have liked the salespersons no pressure approach to selling, allowed me to take the time needed to consider each option. More

Worth the visit Found an excellent vehicle on the web page, the sales team was friendly,knowledgeable and took a direct no nonsense approach with negotiation with pri Found an excellent vehicle on the web page, the sales team was friendly,knowledgeable and took a direct no nonsense approach with negotiation with pricing. More

Excelent experience No pressure sales pitch. The salesman, John, helped us find what we were looking for and helped us compare it to other vehicles, insuring we got what No pressure sales pitch. The salesman, John, helped us find what we were looking for and helped us compare it to other vehicles, insuring we got what we wanted. More

Service Experience fast and complete..... the entire service staff was courteous and professional......as always, I can't remember the name of the service rep but t fast and complete..... the entire service staff was courteous and professional......as always, I can't remember the name of the service rep but the service was exceptional. More

Excellent as always I've been a customer of this dealership long before it was Lithia. In my opinion only one sales person stands out. If he were not there I'd shop els I've been a customer of this dealership long before it was Lithia. In my opinion only one sales person stands out. If he were not there I'd shop elsewhere. My ratings are given not for the dealership as a whole, only for that one person. More