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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,994 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,994 reviews

December 07, 2023

Charles is always the ultimate professional. Always keeps me informed Patient and explains the service in detail More

by martykloska
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad to know our professional service at Lithia Chrysler Jeep of Reno suits you well. We aim to keep our customers informed and educated about the services they receive. Thanks for acknowledging this standard in your review.

December 07, 2023

Helped me with great kidness Very knowledgeable an resourceful Took time explaining everything an what was going to happen next More

by KHOLLIS0
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena
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Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about the helpful and knowledgeable service you experienced at Lithia Chrysler Jeep of Reno. It's essential to us that we take the time to explain our services, so you know what comes next. Thank you for choosing us.

Dec 07, 2023 -

KHOLLIS0 responded

service of purchasing a new car. was rewarding and handled very professional with kind help from salesman and your loan office. mu appreciated help in time of need thank you kathleen hollis

December 07, 2023

Great customer service. Friendly and very helpful. Did not feel pressured into anything. Thank you. More

by juliewhite72597355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our customer service at Lithia Chrysler Jeep of Reno. We're happy to hear you felt comfortable and were never pressured. Thank you for highlighting this aspect of our service.

December 06, 2023

Super helpful, really personable just a pleasure to work with answered all my questions Fernando was super helpful really polite, they were flexible with my asks and my timing and they answered all my quest More

by CREED1177
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 06, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your high praise for the service you received at Lithia Chrysler Jeep of Reno. Your kind words regarding Fernando and our team's customer-focused approach mean a lot to us. Thank you for choosing us to assist with your auto needs.

December 06, 2023

Good. Reliable. Knowledgeable staff. I am committed to only taking my car to Lithia Jeep for servicing. More

by RICARDOLUNA.CA
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 06, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your commitment to Lithia Chrysler Jeep of Reno for your car’s servicing needs. Thank you for recognizing our reliable and knowledgeable staff.

December 06, 2023

Very professional very smooth in the door out the door. The month wait to make an appointment when my engine light is on is not great. More

by tahoewarrens
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 06, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 06, 2023

Was quoted a price for a Mopar brake controller and install on my Jeep Gladiator. Arrived for the appointment 2 months later and my jeep was taken to service. The service advisor informed me the price More

by JOHNNIEBIAS
Recommend Dealer
No
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Dec 06, 2023 -

Lithia Chrysler Jeep of Reno responded

Hello, Please know your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would like to learn more about your experience with our Service Team regarding the parts for your Jeep Gladiator. Could you please reach out to us when you have a moment? Thank you Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.comThank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 06, 2023

Accommodating People are always helpful and nice i was able to get an appointment soon enough More

by missjanina14
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 06, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our helpful staff and timely scheduling at Lithia Chrysler Jeep of Reno. Wishing you well on the streets!

December 06, 2023

Easy scheduling. Jared was polite and helpful. Service to my car was quick. I feel safe in my car knowing it was taken care of by Jeep. More

by rsrhodes1
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 06, 2023 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that your vehicle service experience at Lithia Chrysler Jeep of Reno was smooth and efficient. Thanks for placing your trust in us. Safe travels!

December 06, 2023

Fast service and kind staff, appreciate their friendliness and making me feel at ease with my vehicle. Jared always makes me feel assured that my car is being taken care of by true and honest pro More

by AlexaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Dec 06, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business, Alexa, and hope to see you again soon!

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