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Lithia Chrysler Jeep of Reno
Reno, NV
3,042 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,042 reviews
December 23, 2022
We were very pleased with Lithia Jeep from the moment we walked into the door to buy our car. Steve, our Salesman, was a true gentleman and was very knowledgeable. When we took our car in for oil change se walked into the door to buy our car. Steve, our Salesman, was a true gentleman and was very knowledgeable. When we took our car in for oil change service, Jared, Service Department Service Advisor, went above and beyond by fitting us in since we were in Reno visiting friends because we live out of state. More
by llsherrill
December 21, 2022
Everything went very smooth. Great service Very happy with our last visit Merry Christmas and Happy New Year 🎆 Great service Very happy with our last visit Merry Christmas and Happy New Year 🎆 More
by Pamski
Employees Worked With
December 20, 2022
Fantastic and smooth experience post and pre sales process. David was the man I need to purchase a Jeep! process. David was the man I need to purchase a Jeep! More
by oberteau
Employees Worked With
December 16, 2022
Had new Chrysler first service. Everyone was very nice and and work was completed as required and ontime. Everyone was very nice and and work was completed as required and ontime. More
by shutzbaugh
Employees Worked With
December 15, 2022
We sporadically bought a new car with intentions of only looking for fun. The deciding factor was the level of attention and genuine service provided by Lithia Jeep. We dealt with Simon Perez and Robert Bl looking for fun. The deciding factor was the level of attention and genuine service provided by Lithia Jeep. We dealt with Simon Perez and Robert Black in sales and ended with Colby in finance. Each one was very professional and personable and the entire process was a breeze. They gave us a great deal on our trade in and I am extremely happy with our new Jeep. They even called us in the next business day (we bought on a Sunday)as they had gotten a better interest rate! I have already pushed many friends their way! More
by JBogg
November 30, 2022
This is the first dealership service department which truly puts the client first instead of trying to fabricate charges to pad their profits I have ever dealt with. I have been going to Lithia Chrysler truly puts the client first instead of trying to fabricate charges to pad their profits I have ever dealt with. I have been going to Lithia Chrysler Service (on second Chrysler car bought from them) for 8+ years now. I have never had a bad experience with the service department, nor sales. Previously I went to A. R. with an MDX, and I had 3 years of the worst shady service ever. When they tried to pull another fast one on me, I told them no on the 3rd ceramic brake job they said i needed in 3 years, and 15000 miles. The A.R. service guy told me he would void my warranty if I did not have another brake job. I told him go ahead and void it and went online to find another car. Found a Chrysler at Lithia and traded in my MDX. Lithia Chrysler is a Breath of Fresh air that keeps on giving from Sales to Service, I am so glad I changed dealerships and cars. . BTW, when I traded in my MDX, I was told that the brakes were in great condition. If you want a great sales team, followed with years of honest, caring service, I highly recommend Lithia Chrysler in Reno. More
by cynthia.criss75
November 28, 2022
Charlie is always ready to help. Great service with a great experience. Very pleasant to work with. Julianna Great service with a great experience. Very pleasant to work with. Julianna More
by Red Cars Only
Employees Worked With
November 14, 2022
Bob walked me through the needed service and was very clear. Vehicle got service on time and quickly. clear. Vehicle got service on time and quickly. More
by Cj310
Employees Worked With
November 12, 2022
Robert Black is an awesome person, we will buy another car in the near future from him! Keep up the excellent job you do! Thanks Robert! car in the near future from him! Keep up the excellent job you do! Thanks Robert! More
by Lndsmallfry123
Employees Worked With
October 27, 2022
Great sales and help choosing the Gladiator my wife wanted. Sean created no pressure for the deal and was knowledgeable and efficient. We had some problems with our out of state sale (loan process) and wanted. Sean created no pressure for the deal and was knowledgeable and efficient. We had some problems with our out of state sale (loan process) and the California DMV, but we are working it out! Thanks Lithia team! More
by Jeff Clark
