Lithia Chrysler Jeep of Reno

Outstanding customer service and good pricing! ! We highly recommend and we will not hesitate to return! ! We highly recommend and we will not hesitate to return! More

I was a little hesitant when I first called Lithia because you do not get many good responses from dealerships these days. Charles was my first contact and I was really amazed at how much he went out because you do not get many good responses from dealerships these days. Charles was my first contact and I was really amazed at how much he went out of his way to get my truck fixed and he assured me it would be done by week end, even if they had to slip it in between appointments. The whole place had a very courteous and happy attitude. When I left there on Friday, Charles even got me a discount for the work that was done. I would highly recommend Lithia and their service department. Give them a try :) More

I’ve been a loyal customer since 2006. The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and fantastic results. More

This was a horrible experience. I will never take my 2016 Jeep Grand Cherokee back to this place nor will I return. Went to get my oil changed at a separate business was informed by I will never take my 2016 Jeep Grand Cherokee back to this place nor will I return. Went to get my oil changed at a separate business was informed by them I had an a antifreeze leak, not wanting anything to happen to my jeep I took it to lithia jeep in Reno Nv. What a mistake my car sat for 8 days before even looked at it then I was told it was under warranty by Jeep for a 2019 recall was told that the parts were on back order but by Monday they were going to be in in 1 or 2 days. That turned in to another week plus when I went to pick up my jeep the check engine light came on. Was told it probably was nothing because that was the first night it sat since being fixed. That was not the truth at all the jeep now needs an intake manafold. Was then advised to just drive it the only thing that might happen is the check engine light might come back on. Lithia Jeep had my jeep for almost 3 weeks and it still is not fixed. This service department is horrible, lies and is just rude. More

I have dealt with other car dealerships. Jeep Lithia of Reno surpasses them all, customer service is always a priority. Jeep Lithia of Reno surpasses them all, customer service is always a priority. More

Wast of time, they took days to reply in any way. On top of that they don't even answer your initial question, seemingly oblivious you reply with same question. Only in turn days later get a respons On top of that they don't even answer your initial question, seemingly oblivious you reply with same question. Only in turn days later get a response that doesn't answer your question at all once again for a third time and same, I mean am I not speaking English this coming out Chinese or something. Guess they aren't interested in selling their cars, bought another car same model from private seller guess they are more motivated and understand the English language. More

Charles Sebastian provided excellent service, cared for the customer, showed professionalism and had a pleasant & curteous demeanor. It was a pleasure working with him on my most recent visit to the serv the customer, showed professionalism and had a pleasant & curteous demeanor. It was a pleasure working with him on my most recent visit to the service department of the Reno Lithia Chrysler Jeep dealership. Thank you very much!!! More

We had a great experience purchasing our Jeep from Lithia. The sales, finance and title staff were super helpful. We're very happy. Lithia. The sales, finance and title staff were super helpful. We're very happy. More

Professional staff, very helpful & calm even when they’re busy. Bob Pearce got my Wrangler on time despite the garage being very busy. Great service Bob. Thanks busy. Bob Pearce got my Wrangler on time despite the garage being very busy. Great service Bob. Thanks More

The service department at Lithia Jeep in Reno is amazing, they are wonderful people!! I would refer Lithia Jeep to anybody and everybody, my husband and I have bought several vehicles from this dealership an they are wonderful people!! I would refer Lithia Jeep to anybody and everybody, my husband and I have bought several vehicles from this dealership and we have utilized their service department for more than 15 years, we highly recommend them! Keep up the wonderful work guys, thank you! More