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Lithia Chrysler Jeep of Reno
Reno, NV
3,050 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,050 reviews
October 25, 2022
Sean was extremely helpful every step of the way through the sale and answered any questions I had. I am very happy with my new Cherokee TrailHawk! the sale and answered any questions I had. I am very happy with my new Cherokee TrailHawk! More
by ssanchez19123
October 20, 2022
Bob is always very helpful in answering my questions. Great service. Very clean environment and bathroom!! Overall, good dealership and service. Great service. Very clean environment and bathroom!! Overall, good dealership and service. More
by normavedder
Employees Worked With
October 20, 2022
Great Service and follow-up. Issue w. Fuel pump. Part tools several weeks to get from from Jeep parent, due to supply chain issues. Lithia followed up with me to give updates an Issue w. Fuel pump. Part tools several weeks to get from from Jeep parent, due to supply chain issues. Lithia followed up with me to give updates and took care of securing a warranty rental car. More
by JanErik.boers@gmail.com
Employees Worked With
Tbd
October 20, 2022
What an amazing experience! I typically dread looking for a new car with the pressure from salespeople and the long financing process. My husband and I visited Lithia Chrysler I typically dread looking for a new car with the pressure from salespeople and the long financing process. My husband and I visited Lithia Chrysler Jeep of Reno and had a no pressure and fun adventure. We were able to checkout all of the Jeep new models with all the latest and unimaginable technology/features, took a test drive, and worked with an attentive, passionate, and informed salesperson, Chris. On top of all the great features, service, reliability reports, we got an outstanding deal on a purchase of two new vehicles. Hands-down this car buying quest was the best because of Chris and Lithia Chrysler Jeep of Reno! More
by K Marshall
Employees Worked With
Chris
October 19, 2022
Service was quick. My Jeep was taken in on time and finished close to the time stated. Service rep Bob was great. My Jeep was taken in on time and finished close to the time stated. Service rep Bob was great. More
by MR
Employees Worked With
October 14, 2022
Outstanding customer service and good pricing! ! We highly recommend and we will not hesitate to return! ! We highly recommend and we will not hesitate to return! More
by monkeyfeet
October 12, 2022
I was a little hesitant when I first called Lithia because you do not get many good responses from dealerships these days. Charles was my first contact and I was really amazed at how much he went out because you do not get many good responses from dealerships these days. Charles was my first contact and I was really amazed at how much he went out of his way to get my truck fixed and he assured me it would be done by week end, even if they had to slip it in between appointments. The whole place had a very courteous and happy attitude. When I left there on Friday, Charles even got me a discount for the work that was done. I would highly recommend Lithia and their service department. Give them a try :) More
by Cindy
Employees Worked With
October 10, 2022
I’ve been a loyal customer since 2006. The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and fantastic results. More
by Julie Rose
Employees Worked With
October 07, 2022
This was a horrible experience. I will never take my 2016 Jeep Grand Cherokee back to this place nor will I return. Went to get my oil changed at a separate business was informed by I will never take my 2016 Jeep Grand Cherokee back to this place nor will I return. Went to get my oil changed at a separate business was informed by them I had an a antifreeze leak, not wanting anything to happen to my jeep I took it to lithia jeep in Reno Nv. What a mistake my car sat for 8 days before even looked at it then I was told it was under warranty by Jeep for a 2019 recall was told that the parts were on back order but by Monday they were going to be in in 1 or 2 days. That turned in to another week plus when I went to pick up my jeep the check engine light came on. Was told it probably was nothing because that was the first night it sat since being fixed. That was not the truth at all the jeep now needs an intake manafold. Was then advised to just drive it the only thing that might happen is the check engine light might come back on. Lithia Jeep had my jeep for almost 3 weeks and it still is not fixed. This service department is horrible, lies and is just rude. More
by Pprice62
Employees Worked With
Ben owings
September 25, 2022
I have dealt with other car dealerships. Jeep Lithia of Reno surpasses them all, customer service is always a priority. Jeep Lithia of Reno surpasses them all, customer service is always a priority. More
by elizabethlopez948
Employees Worked With
