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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
3,050 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,050 reviews

October 25, 2022

Sean was extremely helpful every step of the way through the sale and answered any questions I had. I am very happy with my new Cherokee TrailHawk! More

by ssanchez19123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive review and congratulations on your new Jeep Cherokee Trailhawk. Nothing makes our day better than learning our Sales Team was helpful and knowledgeable ensuring you had a great car-buying experience. Let us know if you need any further assistance, we at Lithia Chrysler Jeep of Reno are always here to help.

October 20, 2022

Bob is always very helpful in answering my questions. Great service. Very clean environment and bathroom!! Overall, good dealership and service. More

by normavedder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Lithia Chrysler Jeep of Reno responded

Receiving reviews like yours is what our Service Team strives for here at Lithia Chrysler Jeep of Reno. It's our job to provide knowledgeable and helpful service to each and every customer. We are thrilled to read you enjoy our amenities; customer satisfaction is important to us. Thank you for trusting us with your vehicle and please don't hesitate to reach out to us whenever needed.

October 20, 2022

Great Service and follow-up. Issue w. Fuel pump. Part tools several weeks to get from from Jeep parent, due to supply chain issues. Lithia followed up with me to give updates an More

by JanErik.boers@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tbd
Nov 29, 2022 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words and for trusting us with your vehicle. At Lithia Chrysler Jeep of Reno our Service Team strives to always ensure our customers stay informed on the status of their service visit. We appreciate your business, let us know if we can be of assistance in the future.

October 20, 2022

What an amazing experience! I typically dread looking for a new car with the pressure from salespeople and the long financing process. My husband and I visited Lithia Chrysler More

by K Marshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 29, 2022 -

Lithia Chrysler Jeep of Reno responded

Welcome to the Lithia family. We are delighted to have earned your business and thrilled to read our Sales Team was attentive, passionate, and informative ensuring you had an amazing car-buying experience. Thank you for your wonderful review and congratulations on your new vehicles. Please let us know at Lithia Chrysler Jeep of Reno if we can be of any further assistance.

October 19, 2022

Service was quick. My Jeep was taken in on time and finished close to the time stated. Service rep Bob was great. More

by MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Lithia Chrysler Jeep of Reno responded

Hello, we would like to take the time out to thank you for leaving us a 5-star review. We are happy to know that our Service Team at Lithia Chrysler Jeep of Reno provided you with a quick visit ensuring you got back out on the road in a timely manner. Let us know if we can be of further assistance to you.

October 14, 2022

Outstanding customer service and good pricing! ! We highly recommend and we will not hesitate to return! More

by monkeyfeet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2022

I was a little hesitant when I first called Lithia because you do not get many good responses from dealerships these days. Charles was my first contact and I was really amazed at how much he went out More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

I’ve been a loyal customer since 2006. The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and More

by Julie Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

This was a horrible experience. I will never take my 2016 Jeep Grand Cherokee back to this place nor will I return. Went to get my oil changed at a separate business was informed by More

by Pprice62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ben owings
September 25, 2022

I have dealt with other car dealerships. Jeep Lithia of Reno surpasses them all, customer service is always a priority. More

by elizabethlopez948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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