Lithia Chrysler Jeep of Reno

Great service with good communication. Fast service and well done well done More

I wont buy a car from Lithia again and wouldn't send a friend or family there to buy one without a warning. Brian Bowley and Juan Saenz Jr were great to work with. They truly went above and beyond to friend or family there to buy one without a warning. Brian Bowley and Juan Saenz Jr were great to work with. They truly went above and beyond to help me and I appreciate them! Matt Spratt in finance was also great to work with and helpful. Same with the service staff. These people obviously work hard to make sure customers are happy. Unfortunately, my experience with the sales manager was not good. All the deals seem to be handed off to Tony. He used the sales tactics we hear stories about, brushing over numbers quickly, extending the loan terms while solely focusing on the payment and not the overall deal, quickly tossing some extra warranties in the contract, and at one point different numbers in the final contract than we discussed. In our follow up conversation he was condescending. We finally came to an agreement, but the whole interaction left me feeling less than happy. Rewritten to add that the sales manager, Joe, did reach out after my review to ask what happened, which I appreciate, but my thoughts still remain the same & I think people deserve to know what they’re walking in to. More

I’ve always had great service at Lithuanian Jeep. The service are always polite and helpful no matter how swamped. I continue to recommend them. service are always polite and helpful no matter how swamped. I continue to recommend them. More

Easy to work with. Explains thing very well to the customer. The sales side is also very good. I have purchased two Jeeps from this Dealership and won't go anywhere else. customer. The sales side is also very good. I have purchased two Jeeps from this Dealership and won't go anywhere else. More

I hate car shopping and salesman!!! Robert Black & Reno Lithia Jeep are outstanding and so is my Jeep. Thank you everyone, so awesome. 5+ stars. Lithia Jeep are outstanding and so is my Jeep. Thank you everyone, so awesome. 5+ stars. More

Excellent service dept. Especially Ben Owings. Attentive, quality people. Always a good experience. They explain thoroughly and don't do unnecessary work. Highly recommend them. quality people. Always a good experience. They explain thoroughly and don't do unnecessary work. Highly recommend them. More

Ben the service writer is the best super polite he makes you feel like family when you walk through the door. I will continue to take all of my family cars here you feel like family when you walk through the door. I will continue to take all of my family cars here More

Has my truck serviced had some other issues looked at my driver's side outside mirror needs to be replaced another words good service I would recommend this place driver's side outside mirror needs to be replaced another words good service I would recommend this place More

Great service. Confident in both sales and service. I am a repeat customer, and plan to continue to do business with Lithia Jeep. Thank you! a repeat customer, and plan to continue to do business with Lithia Jeep. Thank you! More

Outstanding service by outstanding people. I can not say enough about the quality and professionalism of my experience with the Lithia service department. I will be returning. enough about the quality and professionalism of my experience with the Lithia service department. I will be returning. More