Lithia Chrysler Jeep of Reno

BEST QUALITY AND SELECTION OF VEHICLES TO CHOOSE FROM. Everyone was very knowledgeable and willing to help find just what we were looking for. We were more than pleased with the service we received. I Everyone was very knowledgeable and willing to help find just what we were looking for. We were more than pleased with the service we received. I got just the vehicle I wanted and my Son got his new truck. We couldn't be more pleased. If I ever need another car I will not hesitate going to Lithia again. Thank you for the WONDERFUL service we received. More

Great Customer Service Charlie is a great service writer. He is always professional, knowledgeable, helpful and courteous. I always feel confident things will be done proper Charlie is a great service writer. He is always professional, knowledgeable, helpful and courteous. I always feel confident things will be done properly and for a fair price. I hope you pay him well. More

New to Lythia Moved from out of state Bob Pearce was helpful as my complete care auto program did not qualify he called them to ask what I need to do as I no longer Moved from out of state Bob Pearce was helpful as my complete care auto program did not qualify he called them to ask what I need to do as I no longer reside in state purchased. He gave me the time and information to help me out. More

Outstanding and efficient!! Quick and easy. All sales associates, finance professionals, and service department were over the top gracious. They made my experience worry free and eased my mind. All sales associates, finance professionals, and service department were over the top gracious. They made my experience worry free and eased my mind. Great staff!! I love my new car!! More

Very patient Robert was very patient with me, explaining what my maintenance protection plan covered and what it didn't cover. Nice guy, good face for the dealers Robert was very patient with me, explaining what my maintenance protection plan covered and what it didn't cover. Nice guy, good face for the dealership. More

Service Oil change was done quickly and efficiently. John, the service writer, was great. He kept his word on what was promised and what was done. Oil change was done quickly and efficiently. John, the service writer, was great. He kept his word on what was promised and what was done. More

Oil change They got me in and out within a reasonable time frame. The waiting area was comfortable. It was nice to have an alternative option of the waiting area They got me in and out within a reasonable time frame. The waiting area was comfortable. It was nice to have an alternative option of the waiting area at the sales floor. More

Oil change I was in and out the door in 20 minutes. Was very impressed with service and their understanding I was in a hurry. I even got a ride back to work. I was in and out the door in 20 minutes. Was very impressed with service and their understanding I was in a hurry. I even got a ride back to work. More

3 Recalls I called Ben Owings about recalls on my Ram pickup, found he was now working at Lithia Chrsysler Jeep of Reno, he invited me to come into have the rec I called Ben Owings about recalls on my Ram pickup, found he was now working at Lithia Chrsysler Jeep of Reno, he invited me to come into have the recalls done, he was able to get me in quickly, I explained what my schedule was for the day and he made sure my pickup was finished on time. He made some recommendations on future service that I intend to follow and has always been friendly, helpful and knowledgeable. Will continue using LCJ for future service and maintenance. Tom Smith. More

First Service I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through from the service writer along with a good shuttle service and good end results. Better dealer from a service standpoint than in the Bay Area. More