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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,984 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,984 reviews

January 18, 2025

They get me in on time and the service is always done in a timely manner More

by georgiesgilrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 18, 2025

Robert went above and beyond what he needed to do to make sure my vehicle was taken care of and the tech that worked on my jeep. Wrangler did an amazing job. Also, I feel very fortunate to have had them work More

by Bill Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Lithia Chrysler Jeep of Reno responded

We’re proud to have such dedicated team members at Lithia Chrysler Jeep of Reno. It's great to hear they took care of your Wrangler for you.

January 17, 2025

I was able to get a next day appointment which was convenient for me. Communication was great. More

by rduenez80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you found our scheduling and communication convenient at Lithia Chrysler Jeep of Reno. If there's anything else we can help with, please feel free to reach out.

January 17, 2025

Fernando was pleasant and professional but aloof. Work was completed within the estimated time. Waiting room was comfortable. More

by Xacto44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fernando met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

January 17, 2025

Dealership put in the wrong information about the battery required us to take it to another place and found out that you guys had put in the wrong information and there was nothing wrong with the battery More

by CHARLESDGILPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Owings
Jan 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us. We would like to speak with you about your experience with our Service Team regarding the information supplied about the battery in your vehicle. Please send either of us an email with your contact information so we may discuss this in greater detail. Best regards, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

January 16, 2025

Great and friendly staff, made the entire process simple got me exactly what I needed More

by SDNOWACKI76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay , and Junior
Jan 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 16, 2025

This dealership was very clear. They explain everything I needed to know, and answered every question I asked. More

by NEEKE1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Manipon 5 stars
Jan 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 16, 2025

Professional. Fast. Fernando took the time to listen to my concerns and was very helpful. More

by wbrewer775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernanfo
Jan 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2025

Mike was awesome. He helped prioritize my appointment so I could get a critical recall complete on my GC 4xe. He communicated with me consistently throughout the proc More

by Dawn luczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review, Dawn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 15, 2025

Smooth sailing, bob takes good care of us, and works with our schedule. Appreciate it More

by Wyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for the kind words. We're glad you had a positive experience with our team at Lithia Chrysler Jeep of Reno.

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