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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,020 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,020 reviews

March 17, 2024

I buy a new car every 1-2 years. This is by far the best experience I ever had. More

by jenecegray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Saenz
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Mar 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 17, 2024

Lithia Jeep is always responsive to my needs. I'm definitely a returning customer. Honest, transparent More

by Michael Yahraes
Recommend Dealer
Yes
Employees Worked With
Jared Pherson, Ryan Quismorio, Steve Harris
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Mar 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Michael: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
March 15, 2024

Best customer service and communication throughout all the process Very helpful in Explanation of issues with my vehicle and what will be done to fix it More

by bucklazy24
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Mar 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 14, 2024

I appreciate how Tony and his team ensure my needs are met and in a timely manner. More

by WALTERHALL69
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Mar 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Walter, Thank you for your business and this review. We're happy to hear Tony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
March 14, 2024

Very efficient,professional and extremely accommodating Robert is the best all around. I will never buy another car without him and he has treated everyone I have referred to him with same service he gives More

by deedee
Recommend Dealer
Yes
Employees Worked With
Robert and Ben
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Mar 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Deedee, Thank you! Robert and Ben appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

Helpful
March 13, 2024

My warranty concerns were thoroughly investigated and resolved to my satisfaction. Charles did a great job, setting expectations and keeping me updated. More

by Andy D
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 13, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you, Andy. Quality customer service is always our number one priority, and we're happy to hear that Charles met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

Helpful
March 13, 2024

Prompt service and curtious Timeframe was prompt, calls for updates were good. Met expectations from rhe service department More

by konettkbt
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

Helpful
March 13, 2024

Consistent great service. Understanding of customers needs. Great communication. I will keep coming back to this location. More

by RICARDOLUNA.CA
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
March 12, 2024

Great people Did this sale in little over an hour. Outstanding sLez work. Great new owner More

by georgiaboy6434
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dutcher
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Mar 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Georgia, Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with David, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
March 11, 2024

I traded in my leased vehicle. Signed a new lease for a 2024 Jeep Grand Cherokee 4xe. More

by DAVIDESTES87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Junior
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Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

David, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. Congratulations on your new 2023 Jeep Grand Cherokee! We thank you for choosing Lithia Chrysler Jeep of Reno!

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