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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,093 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,093 reviews

August 31, 2024

You’re time is excellent and polite great success thank you for all the help More

by GERARDO_GCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Contreras
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2024

Express service is a joke and folks are turned away even if they are the second in line. Had to make an appointment for even an oil change and had to wait 3 weeks for the first available appointment. They More

by Naked23
Recommend Dealer
No
Employees Worked With
Can't recall tech's name
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Sep 04, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 31, 2024

Advisors were very kind and knowledgeable about the issue. Got everything fixed in a timely manner, and gave me a ride so i could wait at home. More

by kyliemendez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings 5 stars
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Kylie, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 31, 2024

Bob was very helpful. The service was extremely quick, and I’m happy with the entire experience! More

by danettechappell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 31, 2024

Tony is a great guy and an excellent employee alway smiling and happy. Love the waiting area great size T.V pkenty of snacks. More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Larry, for your kind words for Tony and for taking the time to leave us this wonderful feedback!

August 31, 2024

Very friendly and efficient. Never have to wait long for the service. Beautiful waiting room More

by courtneysavage89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business, Courtney, and hope to see you again soon!

August 30, 2024

I was pleased with how they handled the purchase of my Jeep Cherokee and the subsequent service of the Jeep. More

by sevaughn49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 30, 2024

Once it was determined that I had a valid warrant claim, Lithia completed the work as requested. Provided a loaner More

by KR8WINEBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Aug 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

August 30, 2024

Tony was very friendly and efficient. When I mentioned that the tire rotation was not completed when I brought my car in last Jan, He made me feel confident that it would get done this vi More

by denkoskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Tony here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 30, 2024

Great customer service! Had to get in by Friday before the manufacture warranty ran out and they got me in and out in the same day! More

by Anthony.rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Anthony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

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