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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
1,420 Reviews

1,420 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 01, 2024

Bob and Ben took a bad situation and made things right I’m extremely satisfied how quickly my issue was resolved. I have been going there for over 6 years since my jeep was new and always treated well. More

by badazzz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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June 01, 2024

Service writers in the past have been horrible with communication. Bob was the first pleasant service experience I’ve had there. More

by etahnwolfe38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

Normally great service. This time was not. Someone on the phone gave me wrong instructions More

by MEGHANNTHIBODEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know is name. He barely looked up from his desk
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June 01, 2024

The service dept fixed the wrong part on my jeep. The problem still exists and I don’t have time to bring it back in. More

by Chrisasalerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

Very helpful to the needs of the customer will advice and willing to.help the customer to their needs of services . More

by JoeG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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June 01, 2024

Bob was very knowledgeable and kept me informed along the way. Shop was clean and well organized. More

by tsmith.shc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. It's great to hear that our team provided helpful service and that you appreciated the cleanliness of our shop at Lithia Chrysler Jeep of Reno. Your satisfaction is important to us.

Helpful
June 01, 2024

Friendly and efficient service. Reasonably priced oil change performed in a timely manner from an online appointment. More

by MikeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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June 01, 2024

Charlie well prepared. Clean waiting area. All staff friendly. Work completed as described and correctly More

by tyoung20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

Fast efficient done right the first time! Tony took the time to personally follow up with us . More

by kelley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the efficient and thorough work done at Lithia Chrysler robin cine Jeep of Reno. It's great to hear our team was attentive in their follow-up.

Helpful
May 31, 2024

Great service from everyone from scheduling to parts to the mechanic. Did a great job lifting and installing a lot of aftermarket parts. Very satisfied. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corwin and Josh broth awesome
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May 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the lift and installation services at Lithia Chrysler Jeep of Reno. We're glad to hear about your satisfaction with our team's work from scheduling through to mechanics. We value your business and look forward to assisting you again.

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