Lithia Chrysler Jeep of Reno - Service Center

Friendly Professional Courteous Timely Fair Respectable They are always thinking of the customer and not Timely Fair Respectable They are always thinking of the customer and not More

Ben is great at understanding insurance processes and making the process as smooth as possible making the process as smooth as possible More

The service is always timely and helpful. The employees seem to know their products very well. The employees seem to know their products very well. More

Ben in service was amazingly helpful! He made the process easy and fast. I appreciate the help. He made the process easy and fast. I appreciate the help. More

I have photos of the engine with so much dust on it that it didn't look like it was serviced. They spilled oil on the air filter cover and didn't even wipe it off. For over a thousand dollars (30,000 servi it didn't look like it was serviced. They spilled oil on the air filter cover and didn't even wipe it off. For over a thousand dollars (30,000 service) they could have filled the wiper fluid as they wrote they did on receipt. The rest we just have to presume they did. They were supposed to look at 2 warranty issues Paint bubbling and a crackle in the fan/heater. Said we had no warranty, but we called main jeep number and that was wrong. So we have a reference number and a y40 recall that wasn't mentioned. I hope we can find another dealer. Very disturbed and lost confidence. More

Friendly fast great coffee I really didn't have to wait very long and it smelled nice in the waiting area very long and it smelled nice in the waiting area More

This dealership is always clean and well stocked with beverages and snacks. All the personnel are nice and friendly. beverages and snacks. All the personnel are nice and friendly. More

Fast friendly knowledgeable honest service - especially compared to Desert 215 Superstore Chrysler Dodge Jeep of Las Vegas - both Lithia but the LV location is one to avoid compared to Desert 215 Superstore Chrysler Dodge Jeep of Las Vegas - both Lithia but the LV location is one to avoid More

GREAT PEOPLE TO DEAL WITH INCLUDING MY DRIVER DON AND INSIDE DEALINGS WITH BEN WONDERFUL INSIDE DEALINGS WITH BEN WONDERFUL More

Ben Owings has been a dedicate man in trying to eliminate all the gremlins in my Jeep Grand Cherokee Overland Summit. This Jeep has been a real fun car to have and I think I am just breaking this 2013 car i all the gremlins in my Jeep Grand Cherokee Overland Summit. This Jeep has been a real fun car to have and I think I am just breaking this 2013 car in. More