Lithia Chrysler Jeep of Reno - Service Center

Fernando is a gem. He’s polite, courteous, and did everything he said he would! Yahoo! He’s polite, courteous, and did everything he said he would! Yahoo! More

Had to send out for an air filter and it only added 40 minutes to our time. minutes to our time. More

Got a late oil change which was super helpful to me. Excellent customer service. Just what I wanted Excellent customer service. Just what I wanted More

The staff was courteous, professional, and respectful. Tony kept me updated on the progress with my car. Tony kept me updated on the progress with my car. More

Not the warmest employees. I called in to check on my vehicle and was told rudely that he had called me and left voicemails. I had updated my number, but it didn't change it on I called in to check on my vehicle and was told rudely that he had called me and left voicemails. I had updated my number, but it didn't change it on the service side. Regardless, not the friendliest and it feels like I'm a both to them every time I go there. I also came in for an oil change which I thought was the reason I had a checked engine light on. However it the light was still there when I left, and no one brought it up to me which I find a bit strange. I really like working with Tony but was changed to 2 other service reps. More

All of my issues have been taken care of In a very timely manner by the staff. manner by the staff. More

Prompt and on time. Performed the work as promised. Waiting area was clean and comfortable. Highly recommend this dealership. Outstanding service! Performed the work as promised. Waiting area was clean and comfortable. Highly recommend this dealership. Outstanding service! More

Our service writer Charles Sebastian is an excellent representative our your company. He kept us informed and did a remarkable job of saving us money. representative our your company. He kept us informed and did a remarkable job of saving us money. More

Charles explained the probable cost to me and approximately how long they would need the car. My car was ready earlier than I expected. The transportation to and from my home was a bonus. I am pl approximately how long they would need the car. My car was ready earlier than I expected. The transportation to and from my home was a bonus. I am pleased with the service I received. More

The service was wonderful and they got me in out fast. They made sure to come see me about the air filter They made sure to come see me about the air filter More