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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,318 Reviews

2,318 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 16, 2024

They did a great job and gave me a good price on the install of the running boards More

by SPOULTON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 15, 2024

Charles and the mechanics did an excellent job of diagnosing my cars problem and made sure I got complete satisfaction. This Jeep is my wifes car so I am especially focused on it's safety, and Charl More

by henneco2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Charles here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 15, 2024

i’ve been coming in for 20 years and the majority of the time you don’t have the parts to fix my car I have to wait I have to call see See if the parts have came in …. they do not call me to tell me the par More

by chief1rita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 15, 2024

I highly recommend Reno Jeep to anyone that is looking to buy a new Vehicle. I am extremely happy with the vehicles that I have gotten from there. It's Always stress-free & pleasant/no hassles. Dealing wi More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Tina, and for taking the time to leave us this wonderful feedback!

April 14, 2024

My car battery died and Ruben and Tony squeezed me into the schedule an hour before closing. They replaced the battery and my car was good to go. I love Lithia Jeep of Reno. Always the best service and eve More

by caitlyngiordani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Caitlyn, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Ruben and Tony appreciate your business and hope to see you again soon!

April 14, 2024

Explained everything and was friendly. Didn't take super long and price was what I was quoted More

by maris.n.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 14, 2024

The dealership itself is a relatively un-important bureaucracy to me. Charlie Sebastian is the only reason I buy my cars and get them serviced there. More

by ALTAJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Jake, Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Charlie and our staff were able to assist you and that you had such a positive experience!

April 14, 2024

Very great service every time I go for routine service. The timing is great, along with the people service. More

by iseesmileyface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. Charles and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 13, 2024

They always do a great job. Very efficient friendly and professional. The job is always done right. Charlie is the best!! More

by cglantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Charles and our team. We're glad to hear we delivered such a great experience!

April 13, 2024

I have purchased 4 keep grand Cherokee ‘s from this dealership. I have always received excellent service. More

by dsloane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

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