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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,280 Reviews

2,280 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 16, 2024

Bob was a greater advisor. Got my Jeep in as fast as possible to get diagnosed and got it fixed for me the same day More

by sblb495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 16, 2024

Still way too expensive for the amount of time spent to repair my issue x y z More

by bjludt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2024

I had my oil changed. The light was still on and he got the worker who changed it to show me it was good. I like this added service. Light went off once we drove for a whi More

by CASSIEMIYAMOTO
Recommend Dealer
Yes
Employees Worked With
José.
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Cassie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2024

The service was great and glad that they good care of my car. Will do! More

by GETITDONE123
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 15, 2024

Oil change scheduling was simple, showed up for our oil change. It was quick and simple and picked up the jeep no problem More

by LOVELIFE1323
Recommend Dealer
Yes
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2024

Professional, understanding the problem Ben gave me the impression that he really cared and I wasn't just a number More

by GWOODS1948
Recommend Dealer
Yes
Employees Worked With
Ben...was extremely professional and helpful!!
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Jan 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 14, 2024

Very nice service Good communication,explaining the work and services they provide General Iam happy with the service on my truck More

by RIGOAYALARAG94
Recommend Dealer
Yes
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 14, 2024

Charles is irreplaceable I've had my jeep since 2006 always used Charlie as my service advisor always took care of me and my wife's jeep. More

by michael121259
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your positive experience with Charles here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 14, 2024

Fernando was helpful and got me in and out efficiently He followed up to make sure my car was running good More

by ZERENEA_MATOS
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Matos, We are very happy to hear Fernando provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

I had a good experience and Fernando took care of my jeep No thank you More

by michael.latorre
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Michael, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fernando met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

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